Audi Spokane

The staff is absolutely professional. When we arrived to pick up my wife's car, we noticed that there was some spilled oil on her car from the oil change, Kyle took her car back and washe When we arrived to pick up my wife's car, we noticed that there was some spilled oil on her car from the oil change, Kyle took her car back and washed it himself to make it right. Work was finished ahead of schedule as well. More

Excellent and right on time. Kyle is very much a professional service consultant. Many kudos. Kyle is very much a professional service consultant. Many kudos. More

Go back to providing loaner cars. Staff was fine #5! Also, w car wash would be nice! Staff was fine #5! Also, w car wash would be nice! More

Very efficient, responsive to my car’s recall requirements. Preformed a commentary battery charge to my GT requirements. Preformed a commentary battery charge to my GT More

I rarely leave negative reviews, but after bringing my Audi Q7 in three separate times for the same issue, I feel compelled to speak up. Each visit came with promises that the problem was resolved, only f Audi Q7 in three separate times for the same issue, I feel compelled to speak up. Each visit came with promises that the problem was resolved, only for me to drive away and realize it wasn’t. Not only did this waste my time, but it also eroded any trust I had in this service department. Communication was vague, updates were minimal, and I never felt like anyone took real ownership of the issue. I expect better from a professional Audi shop—especially when it should have been done right the first time. What’s worse, I had to rearrange my schedule each time, and the lack of clear communication made the whole process even more frustrating. I expected a professional diagnosis and lasting repair—not a guessing game. The car now has $4700 in Audi repairs, and I still don't have the confidence to take another road trip in it. I was told multiple times that the car was test driven and come to find out it was only driven 2 miles. After the 1st repair I had to cancel my work trip due to engine light again. After 2nd repair took another trip out of town and engine light again with in 20 miles of town. This isn’t just inconvenient—it’s unacceptable. I’ve lost time, money, and confidence in this shop’s ability to diagnose and repair even basic issues. Disappointing part is we have 2 Audi's in our family. On a better note, our Audi Q5 has been taken care with video updates and very good turnaround times. AutoNation Audi Repairs should be looked into after having to deal with all this. I am sure I not the only person this has happened too. More

Kyle Kaminskas always takes very good care of me and my Audi Q7s. I highly recommend asking for Kyle. Audi Q7s. I highly recommend asking for Kyle. More

Awesome communication and great service every step of the way. I was able to make an appointment and get in right away! way. I was able to make an appointment and get in right away! More

the service person was very courteous and knowledgeable about my vehicle requirements. He also kept me informed of when my vehicles was ready for pickup.’ about my vehicle requirements. He also kept me informed of when my vehicles was ready for pickup.’ More

Amazing service, Patrick is hands down the best advisor I have worked with. Highly recommended have worked with. Highly recommended More

VERY VERY BAD SERVICE AND STEALING CARs,OR DAMAGING CARS AND BLAMING CUSTOMERS FOR THE DAMAGE, NO CALLS NO LETRWRS STATING COME GET TOYR CAR OR ELES!! AND BLAMING CUSTOMERS FOR THE DAMAGE, NO CALLS NO LETRWRS STATING COME GET TOYR CAR OR ELES!! More