Audi South Orlando - Service Center

The service at this dealership has been pretty great. It does take a longer than anticipated time for a loaner vehicle so be sure to reserve well in advance. The dealership has however fixed everythin It does take a longer than anticipated time for a loaner vehicle so be sure to reserve well in advance. The dealership has however fixed everything I have thrown at them. As well as going the extra step to address other issues that were beyond the warranty point. I was pleasantly surprised when they went to bat for me with the issue I’ll definitely be taking both my Audis to them. Purchases from this dealership were very smooth as well. I would return to Audi SouthOrlando for another car. More

Quality service. Friendly and helpful team. They went above and beyond to identify what was causing the issue and fixed it. Friendly and helpful team. They went above and beyond to identify what was causing the issue and fixed it. More

Utilize this dealership for service of my vehicle. It was my first visit. Instead of just doing the 20k mile check up like requested I was met with a variety of upsells. Left me feeling like all they It was my first visit. Instead of just doing the 20k mile check up like requested I was met with a variety of upsells. Left me feeling like all they want is money vs actually doing what is needed. More

Have been going to this dealership for over 3 years now, every time they showed me how much they care about their customers taking excellent care of my car every time they showed me how much they care about their customers taking excellent care of my car More

Soon after purchasing my 2021, Audi Q3, I started to have computer problems with the MMI. Audi service department, but the car in many times to do different updates and to try many things. If they killed one computer problems with the MMI. Audi service department, but the car in many times to do different updates and to try many things. If they killed one problem, they created another and this went on for a long period of time.. finally they told me that I needed a new data module and that it was back ordered from Germany. I waited 10 months for this part to arrive.. after installing the new part, it would seem that the car is in perfect operating condition. It did seem to solve the issues, and I am very happy to have my car in good condition after almost 2 years of nonstop problems.. More

All employees at Audii of Orlando were very courteous and professional, I’m very pleased. professional, I’m very pleased. More

My recent visit to this dealership was a very good experience from beginning to end. From check in to check out everyone was on the same page and that made things very seemless. Richie wasn't my sched experience from beginning to end. From check in to check out everyone was on the same page and that made things very seemless. Richie wasn't my scheduled service advisor but since I was early for my appointment and he was free, I asked if he could help and he was happy to assist. He was very thorough, professional and courteous, and kept me apprised of everything involving my car throughout the day. Coupled with his knowledge and understanding of what true customer service is I was very happy with my visit. Truly 5-Star service. More

Each time I go, I'm greeted by very knowledgeable staff, and they try to make the whole process as smooth as possible. Definitely buying any future Audis from Audi South! and they try to make the whole process as smooth as possible. Definitely buying any future Audis from Audi South! More

Prompt service and pleasant waiting area. Easy to make schedule on line versus having to call. Easy to make schedule on line versus having to call. More

The service was done according to the expectations. I’ll be back to this dealer I’ll be back to this dealer More