Audi South Orlando - Service Center

Customer service is top notch every time. My service advisor Chris B. goes above and beyond, even on his day off, to make sure I’m well cared for. advisor Chris B. goes above and beyond, even on his day off, to make sure I’m well cared for. More

Asked for help with my wife’s Audi which has been in storage due to the pandemic but the dealer seemed uninterested in helping out. Reached out to another Central Florida dealership and they were muc storage due to the pandemic but the dealer seemed uninterested in helping out. Reached out to another Central Florida dealership and they were much more understanding of our situation This dealer seems more interested in profit and doesn’t offer any goodwill More

I bring my car in response to a Service Due light and am told I still have 9700 miles before my next service. They still charged me $120 to turn off the notification. Unbelievable rip off. told I still have 9700 miles before my next service. They still charged me $120 to turn off the notification. Unbelievable rip off. More

Excellent service, staff are friendly and helpful couldn’t be happier with the experience, the facility is very clean and I would definitely recommend to anyone. couldn’t be happier with the experience, the facility is very clean and I would definitely recommend to anyone. More

They were very thorough, checked in with me often, explained and showed me the issues and helped keep my out of pocket costs down. It was very well done. Danielle and Chris were terrific explained and showed me the issues and helped keep my out of pocket costs down. It was very well done. Danielle and Chris were terrific More

This is a very clean and very nice dealership. I have only experienced the service facility which is customer-friendly. only experienced the service facility which is customer-friendly. More

I went in for an oil change and 30K service and came out with new tires and brakes, so there was some surprise on my part. Everyone at this dealership is professional, so I felt comfortable making the sugge with new tires and brakes, so there was some surprise on my part. Everyone at this dealership is professional, so I felt comfortable making the suggested repairs. I was just surprised the original tires weren’t still good. More

My experience after the sale has been awful. I’ve sent emails to accounting about my tag being registered incorrectly to a malfunction with my new Q8 locking me out. The service manager Robert is beyond emails to accounting about my tag being registered incorrectly to a malfunction with my new Q8 locking me out. The service manager Robert is beyond condescending. I would rate 0. The IVR also sucks because you can’t get anyone to answer the phone so leave a message. I’ve sent numerous emails to the GM Prakash without a response. Purchase a BMW where they know how to treat people. More

They were very courteous and attended to my needs. They kept in contacy with me so I could know when the cat was almost ready. kept in contacy with me so I could know when the cat was almost ready. More

Seem to sit awhile waiting for someone to come over to you, you get sent in from dropping your car and told to sit in waiting room and then your left there waiting and waiting. Someone should come over ta you, you get sent in from dropping your car and told to sit in waiting room and then your left there waiting and waiting. Someone should come over take your name snd tell you we will be with you as soon as possible. Instead every time I sit n wait n feel like I’ve been forgotten about? More