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Audi South Orlando - Service Center

Orlando, FL

4.8
439 Reviews

439 Reviews of Audi South Orlando - Service Center

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January 30, 2022

Such a rebuttable business, the customer service is amazing! All worries are casted aside when my car is in the hands of Audi! More

by Peterm77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
January 28, 2022

Took my vehicle for 3 year service. Had no real issues. Everything was completed as expected. More

by Rdawsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Mar 28, 2022 -

Audi South Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2022

Scheduled and urgent service appts are timely. Waiting area is comfortable and there is a viewing window to observe the service and repair area. Derek is always professional and keeps me informed of prog More

by Shylore963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
January 23, 2022

Very professional and helpful. Explained everything in detail. I received my car back quickly. and clean. More

by aloha3511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 28, 2022 -

Audi South Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2022

Had an appointment for a dent that my policy covered and when I pulled up to the service area they said I didn't have an appointment. I even received an email confirming my appointment from Chris B. earlie More

by hammhock
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris B
Mar 28, 2022 -

Audi South Orlando responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 674-0855 to discuss what we can do to help.

January 16, 2022

Was greeted at the prescribed time and kept abreast of progress in a timely fashion. More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romin
Mar 28, 2022 -

Audi South Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 15, 2022

Timely and professional service. Fascinated by how they will capture the video of defects, get your permission before they fix the issue and not surprising by the bills after fixation. More

by shiva sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 28, 2022 -

Audi South Orlando responded

Hi Shiva, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2022

Even though my experience was affected by a Covid outbreak in the dealership, they were amazing to work with and even beat the tire deal I was able to find. This is a well ran operation and I will co More

by Rustym38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle and the parts and service manager
Mar 28, 2022 -

Audi South Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2022

Start to finish was great They had no WI appts but accommodated me for same day and took Care of all my issues It was a great experience 👍 More

by Ncmssk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 28, 2022 -

Audi South Orlando responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 13, 2022

Did what they said when they said they would. That is all you can ask. More

by Pete
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 28, 2022 -

Audi South Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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