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Audi South Orlando - Service Center

Orlando, FL

4.8
439 Reviews

439 Reviews of Audi South Orlando - Service Center

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May 23, 2022

The dealership is very kind and courteous. The video analysis is very helpful to determine what needs to be repaired. More

by Debbiesangster@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 25, 2022 -

Audi South Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 22, 2022

I never got a call back after leaving 2 messages. Had to keep calling back. More

by Catherineimbesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 24, 2022 -

Audi South Orlando responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 21, 2022

If you plan my appointment 2 or 3 weeks in advance, you should also plan a loaner car for your customer and give him or her the option of declining the loaner car. My past experience with Audi has been hav More

by allen5101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin and Manny
May 24, 2022 -

Audi South Orlando responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 674-0855. We hope to hear from you.

May 20, 2022

Very smooth experience, as always. From making the appointment, dropping off my car, picking up the loaner and finishing up when they delivered my car to my house. What a pleasure to d More

by toddhud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
May 21, 2022 -

Audi South Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 16, 2022

I purchased my car at Audi South Orlando 4 years ago because I didn’t feel pressured by the sales staff and everyone was helpful and professional. That attention to customer service has only gotten bett More

by serenakmicook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
May 18, 2022 -

Audi South Orlando responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi South Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 13, 2022

They took the time to work with the extended warranty company so that the warranty work was covered. They gave my car a total detailing and the car runs like new. More

by tsaterfiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin was my service manager and did an excellent job.
May 13, 2022

The staff are very professional, the facility is always very clean and well maintained and the coffee is great! More

by palbano404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manual Camacho
May 16, 2022 -

Audi South Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

May 04, 2022

Chris in Service goes above and beyond to keep you informed about your cars details. He is professional, friendly, and detailed, The loaner car or lyft ride home is a huge plus! Thank you. More

by kakindavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher B
May 06, 2022 -

Audi South Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2022

Service was completed as promised. We had a problem with the car my wife was driving to pick me up at Audi so they set up a Lyft to bring her to Audi (she had papers to sign for my le More

by wayne.kober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Mura, Neal Nikarry
May 06, 2022 -

Audi South Orlando responded

Hello Wayne, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2022

Danielle was a true professional and extremely courteous, very friendly, kept me informed all the way on the progress of my vehicle. More

by autarose2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle and Bri
May 06, 2022 -

Audi South Orlando responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

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