Audi South Orlando - Service Center

Very professional staff with extensive knowledge of service rendered. Answered all my questions thoroughly. Very satisfied with work performed. service rendered. Answered all my questions thoroughly. Very satisfied with work performed. More

This is an exception Dealership. The way the service department is very attentive. I would very much recommend thos Dealership. The way the service department is very attentive. I would very much recommend thos Dealership. More

The dealership was very clean and all of the staff was very nice and accommodating. very nice and accommodating. More

This Service Department always has knowledgeable service managers. My usual manager was out and Richie stepped in to make for an excellent customer experience. managers. My usual manager was out and Richie stepped in to make for an excellent customer experience. More

Carson was a great and professional person . The recall and and the service were great. The recall and and the service were great. More

Overall the customer service experience with the service department was very good to excellent, Richie (my advisor) was very good guiding me through the process of cost estimate, communication with insuran department was very good to excellent, Richie (my advisor) was very good guiding me through the process of cost estimate, communication with insurance, providing the necessary information for the claim, etc. My only complain is with the repair, in the process of replacing the windshield a little visor clip got broken, the dashboard was scratched (approx. 3 to 4 inches long but thin scratch) and a stain in a small area of the dashboard to (may be glue or similar), enough to be noticed thought. The dealer was very professional pointing out the broken clip and offered to replace it at no cost; they did not have it available right away and had to be ordered. The scratch and the stain I noticed once I parked the car at home, I mentioned the issue to Richie and have an appointment schedule for 9/30 to hopefully get the issue resolved, will update my review after then. More

Excellent service, responsive staff, quality work. The appointments are always on-time and as promised The appointments are always on-time and as promised More

Service was prompt and professional. Communication was efficient. Recommendations for additional services were communicated without being pushy. Communication was efficient. Recommendations for additional services were communicated without being pushy. More

Carson is helpful and honest. He assisted me with my appointment and had me out on time He assisted me with my appointment and had me out on time More

My advisor Danielle is awesome! She is very personable, professional and has excellent communication skills. My only negative remarks are: -even with an appointment set up two we She is very personable, professional and has excellent communication skills. My only negative remarks are: -even with an appointment set up two weeks in advance, had leave my car overnight because of the shortage of technicians. Even though I work from home a few days a week, it’s a nuisance not having your vehicle. -main reason I service my car here is because all your technicians are experts on Audi’s however, the price I pay is astronomical…! And inflation doesn’t help. More