Audi South Orlando - Service Center

The service advisor was knowledgeable and patient. He assisted us with getting the information needed for getting approval for the claim from the extended warranty company. He was open to communicatio He assisted us with getting the information needed for getting approval for the claim from the extended warranty company. He was open to communication and answered all questions. More

The dealership was very clean and organized and my car was serviced in no time. The staff were polite and friendly and overall I had a great experience. was serviced in no time. The staff were polite and friendly and overall I had a great experience. More

The customer service in this dealership is very good everybody very friendly and good service 100% recommended everybody very friendly and good service 100% recommended More

They are friendly but that's not all for customers. No matter which Audi dealer it is, it represents Audi, and Audi is a high-end brand, so its service can be further improved. For example, the waiti No matter which Audi dealer it is, it represents Audi, and Audi is a high-end brand, so its service can be further improved. For example, the waiting time, more services for customers' vehicles, and the car rental service that I wanted to make an appointment until I was told that there was no car. Also I paid extra this time to have my car cleaned. As I said, Audi, as a high-end brand, should have corresponding business capabilities. Although they cleaned my car, unfortunately my car was not cleaned up to my request. The place where the gum used to be was still there, and the place where the cups were placed was not cleaned up, and the cleaned floor mats were put in the rear compartment. I can have the same effect by spending a hundred dollars in a car wash outside. Although it is not a big problem, the service experience this time is not as good as before and I feel that the cost of car washing this time is not worth it. More

The Audi South Orlando Service department is the best service experience you can get. They are friendly, helpful and empathic with their customers. the facilities are beautiful and their staff and manage service experience you can get. They are friendly, helpful and empathic with their customers. the facilities are beautiful and their staff and management is the best. I have had cars from other luxury brands and they are OK but here at Audi SO they are outstanding. I love the cars but the service department is what closes their deal every time I buy another car. More

Excellent service. Great communication between the customer and service advisor. Love the Lyft service that allows me to wait at home Great communication between the customer and service advisor. Love the Lyft service that allows me to wait at home More

The dealership is conveniently located, clean and the service team is very helpful and courteous service team is very helpful and courteous More

I called well in advance and couldn’t get a loaner vehicle. When the car was returned to me the next day, the spare part (flat tire injection canister) was laying in the back of the car rather than in vehicle. When the car was returned to me the next day, the spare part (flat tire injection canister) was laying in the back of the car rather than installed in the storage area. This was fixed at my request but caused more delay. More

Christopher and the entire staff of the Audi South Orlando service department are awesome every time I am there. Really appreciate the concise communication and quick service. Orlando service department are awesome every time I am there. Really appreciate the concise communication and quick service. More

Richie and the entire Audi South Orlando team took great care of my car, communication was empathetic and timely, and service was quick! care of my car, communication was empathetic and timely, and service was quick! More