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Audi South Coast
Santa Ana, CA
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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475 Reviews of Audi South Coast
November 22, 2020
David Barnum is the best car salesman I have ever had. He is straightforward and honest and gets you a good price without having to haggle. The whole process is made very easy at south coast Audi. I highly r is straightforward and honest and gets you a good price without having to haggle. The whole process is made very easy at south coast Audi. I highly recommend David and this dealership to anyone looking for an Audi. More
by M Huang
Employees Worked With
David Barnum
November 18, 2020
Drove down from Los Angeles, and would do it again in a heartbeat! Great experience! Very impressed. From the time that I arrived to until I drove off the lot, Rich and Rich guided me through the entire pr heartbeat! Great experience! Very impressed. From the time that I arrived to until I drove off the lot, Rich and Rich guided me through the entire process. More
by Evanser
Employees Worked With
Richard Fabbri, Richard Mitts
November 11, 2020
By far, the best car buying experience. Richard Mitts is the consummate salesman...a gentleman and professional. Thank you to all at Audi South Coast. the consummate salesman...a gentleman and professional. Thank you to all at Audi South Coast. More
by Steven.castillo2010
Employees Worked With
Richard Mitts
November 07, 2020
Rich Fabbri, was a great representative of how a car deal should happen. I enjoy every moment of the the deal. I got in and out as quick as possible because Rich knows his stuff, and had a fun time entirely. should happen. I enjoy every moment of the the deal. I got in and out as quick as possible because Rich knows his stuff, and had a fun time entirely. More
by P.Minter
Employees Worked With
Richard Fabbri
October 14, 2020
$3100 repair not completed properly, had to bring it $3100 repair not completed properly, had to bring it back the next day as it was stalling. They "removed water from the ignition", great - but no apo $3100 repair not completed properly, had to bring it back the next day as it was stalling. They "removed water from the ignition", great - but no apologies for the inconvienence. Not too often you take a car form service that they have made something worse. Not impressed, did not even wash the car for our trouble More
by Phaeton
Employees Worked With
Kyle
September 04, 2019
can’t ask for more 5 star service. Every one is friendly, courteous and very professional! I had excellent experience from buying to servicing! Rare for any dealership 5 star service. Every one is friendly, courteous and very professional! I had excellent experience from buying to servicing! Rare for any dealership! I let all my friends know ! Plus I am also very happy with my car!!!! More
by A Wong
Employees Worked With
Nazila karimi
January 28, 2019
Routine Maintenance My Service Advisor, Moe, was very knowledgeable and professional during the entire process! Thank you Moe for all of your help! I really appreciate My Service Advisor, Moe, was very knowledgeable and professional during the entire process! Thank you Moe for all of your help! I really appreciate it. David. More
by David
Employees Worked With
Moe in Service
January 09, 2019
Service Department The service department at this dealership is one of the better one in the area. I would take my car here versus Audi of Newport or Audi of Mission Vie The service department at this dealership is one of the better one in the area. I would take my car here versus Audi of Newport or Audi of Mission Viejo. I had two service requests for my 2017 Q7 Prestige model at Audi of Newport and one was oil consumption test and the other was torn leather sit on passenger side. Audi of Newport Beach denied both request claiming that it will fall out of the scope of warranty. Audi South Coast contacted Audi of America and advise the Audi Customer service of issues and both services were granted. Audi of Mission Viejo denied the seat exchange but asked me to call the Audi Customer service to request an Oil Consumption test. More
by Rj92614
Employees Worked With
Adrian Madrid
August 09, 2017
Service is awful here. They damaged my car and deny it. I've tried calling management for 2-3 weeks with no luck. DON"T GO HERE FOR SERVICE. There are few other Audi Dealers They damaged my car and deny it. I've tried calling management for 2-3 weeks with no luck. DON"T GO HERE FOR SERVICE. There are few other Audi Dealership in Orange County area. They offer way better customer service than this dealership. More
by Paul S
Employees Worked With
Scott White
January 02, 2017
Unparalleled Service from Trena Dowell Several months back I was in the market for a very rare Audi (a new S5 with a manual transmission and certain specified options) and I stopped by Audi Several months back I was in the market for a very rare Audi (a new S5 with a manual transmission and certain specified options) and I stopped by Audi South Coast (formerly Commonwealth Audi) not really expecting them to be able to help me. I was greeted by Audi Brand Specialist, Treena Dowell, who proceeded to take down the particulars of the car I was looking for. She said she would look into it further and get back to me. Frankly, I knew the car would be almost impossible to find and I didn't really expect to hear back from Treena. Boy, was I wrong! Overnight she had researched what new cars were expected in at her dealership in the near future and she performed a country-wide search to see what other dealers would be receiving. While initially she didn't find the exact car I was looking for, she did, over a period of not days or weeks, but months (!!), continue to look for the car I wanted and she contacted me on a weekly basis over a period of months to continually update me on what new S5 cars were in the pipeline. Because this generation of the S5 was coming to an end with this model year, and because the next generation car wasn't going to be offered with a manual transmission, the selection available was very limited and ultimately I did not end up buying a car from Treena, but I can guarantee you she is the person I will not walk - but run - to the next time I am in the market for an Audi. Polite. Professional. Courteous. Just very pleasant to deal with and, unlike many "sales professionals" in the car business, Treena did everything she said she would do. She returned all communications from me lightening fast and no question or request was too much trouble. I've bought many cars over the years and unfortunately the followup from sales personnel is spotty at best. Treena restored my faith that there are still folks out there that are willing to work for a sale and even when it appears a sale will not be forthcoming, they still go the extra mile because they know there might be a next time. When have you ever had a car salesperson contact you every week over a period of several months just to keep you abreast of the availability of a certain model you are looking for? This simply doesn't happen. She was tireless in looking for the car I wanted and she left no stone unturned. I cannot recommend her services highly enough. More
by Satisfied Customer
Employees Worked With
Treena Dowell
