
Audi South Coast
Santa Ana, CA
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389 Reviews of Audi South Coast
I’ve used Audi South Coast for service since I bought my Audi there 7 years ago and always felt they’ve delivered good service. Today I was reminded of that when interacting with Alexander Hamlin, a service Audi there 7 years ago and always felt they’ve delivered good service. Today I was reminded of that when interacting with Alexander Hamlin, a service advisor I have not had the privilege of working with previously. Alexander was very helpful, explained things in detail, kept me well informed, and offered me transportation while my car was at the dealer. All of those things are important, but what struck me the most was that Alexander was kind. And if you ask me that’s the most important quality to possess. It’s certainly one that this customer appreciated! Thank you! More
Denny Luu is the primary reason for the high rating - he handled my maintenance with ease and skill, and I am thorougly happy with how it overall went. Much appreciative of his work! handled my maintenance with ease and skill, and I am thorougly happy with how it overall went. Much appreciative of his work! More
I’ve had my fair share of service experiences over the years, but none have come close to the level of professionalism, care, and attention I’ve received from Jerry Martinez at Audi South Coast. Jerry is, years, but none have come close to the level of professionalism, care, and attention I’ve received from Jerry Martinez at Audi South Coast. Jerry is, without a doubt, the best and most courteous service advisor I’ve ever worked with. From the moment I dropped off my vehicle, Jerry made the process smooth and stress-free. He communicates clearly, keeps you updated every step of the way, and genuinely goes above and beyond to make sure your vehicle is taken care of. You can tell he truly cares about both the car and the customer. It’s rare to find someone so consistently kind, helpful, and knowledgeable. Thanks to Jerry, I actually look forward to servicing my vehicle, knowing it’s in good hands. Audi South Coast is lucky to have him—and so are the customers who get to work with him. More
Just had a great experience getting my car serviced at the dealership. Alex was awesome! He was super helpful, clear, and made the whole process easy. I’ll definitely be coming back next time! the dealership. Alex was awesome! He was super helpful, clear, and made the whole process easy. I’ll definitely be coming back next time! More
Had a fantastic experience with Jerry in service! Everything about my appointment was great - Jerry couldn’t have been more helpful and accommodating! Everything about my appointment was great - Jerry couldn’t have been more helpful and accommodating! More
Great service. Quick and efficient. Jerry was very helpful and kept me informed all along the way. I will definitely be back. Quick and efficient. Jerry was very helpful and kept me informed all along the way. I will definitely be back. More
I brought my car in for servicing and my representative, Jerry Martinez, provided excellent service through clear and thorough communication and facilitating the work with ease and friendliness. Thanks you Jerry Martinez, provided excellent service through clear and thorough communication and facilitating the work with ease and friendliness. Thanks you for such good customer service! More