Audi South Coast

Found the Lexus I’ve been searching for at this Audi dealership. Sales guy Gilles L. was such a pleasure to work with, if basing this review off of him alone, it would receive 5+ stars. He made me f dealership. Sales guy Gilles L. was such a pleasure to work with, if basing this review off of him alone, it would receive 5+ stars. He made me feel comfortable and was really personable. Such a great guy. Even helped clean out my old Lexus out in the rain before I left and removed my personalized plates too. However, I feel like the finance lady Chloe, really pressured me into buying an extended warranty and gap that I didn’t really need. I’ve owned Toyota/lexus in the past and they are highly reliable cars, and I have gap through my insurance. I told Chloe no thanks MULTIPLE TIMES. But she just wouldn’t take no as an answer because she’s “just trying to help me out”. So, I was extremely pressured into a 4 year extended warranty adding almost 5k to my total. When again, I said no multiple times. Please understand that no means NO. I went ahead with it because i knew i wouldn’t get out of there otherwise since it was just a back and fourth and she clearly doesn’t know how to listen to what the customer wants. She also ensured I’d receive a front mount bracket for my plate, and had me sign an acknowledgment when it was never even installed/ received. I didn’t really enjoy working with her whatsoever. And I think she pressured me because I’m a woman and was there alone, and she totally took advantage of that and my lack of knowledge when it comes to this process. It was a rainy day when I was there, so the car wasn’t washed, so when it stopped raining, the car was clearly dirty from before it even started raining.. would’ve been nice to have a clean car considering I just purchased it, even if it was raining out. More

I purchase the car with Samer he is very nice and help you with any questions. you with any questions. More

Our experience at Audi South Coast was enjoyable. Samer Mahmoud was our sales agent, he was helpful, knowledgeable and had a fun sense of humor. He also honoured the Costco discount, which was great. Samer Mahmoud was our sales agent, he was helpful, knowledgeable and had a fun sense of humor. He also honoured the Costco discount, which was great. Chelsea in finance was also kind and patient with us and made the experience very memorable. Kindest Regards,Scott & Deborah More

We’ve leased two cars from Audi South Coast and they have been amazing. Better pricing than the competition and they have great customer service. If you are buying or leasing, ask for Ben! been amazing. Better pricing than the competition and they have great customer service. If you are buying or leasing, ask for Ben! More

Beautiful facility with a top-notch sales pro -- Samer Mahmoud. Though there are many Audi dealerships closer to my home, I choose Audi South Coast for the level of knowledge and professionalism Samer br Mahmoud. Though there are many Audi dealerships closer to my home, I choose Audi South Coast for the level of knowledge and professionalism Samer brought to the car buying experience. More

Audi South Coast gives very good service Employees are excellent & knowledgeable. I will stay a customer excellent & knowledgeable. I will stay a customer More

I found the Audi that I have been looking for. Great customer service. The salesman Ryan is great. No pressure at all. Felt very comfortable throughout the whole buying process. Great customer service. The salesman Ryan is great. No pressure at all. Felt very comfortable throughout the whole buying process. More

Great service. Service advisors are very knowledgeable and helpful- especially Jen S. Would highly recommend services from this dealership. Service advisors are very knowledgeable and helpful- especially Jen S. Would highly recommend services from this dealership. More

David Barnum and all other staff at South Coast Audi in Santa Ana were wonderful to do business with. Professional, knowledgeable, and kind. I would highly recommend this location if you are looking for an Santa Ana were wonderful to do business with. Professional, knowledgeable, and kind. I would highly recommend this location if you are looking for an Audi. More

Great selection of vehicles and friendly staff helped me get exactly what I wanted at a value I could afford as a walk-in. get exactly what I wanted at a value I could afford as a walk-in. More