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Audi South Coast
Santa Ana, CA
462 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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462 Reviews of Audi South Coast
December 20, 2025
Beyond terrible customer service in the parts department. I walked in to ask for windshield wipers for my S5. I am given a quote that is nearly 50% higher than a nearby Audi dealership in OC. The gentleman r I walked in to ask for windshield wipers for my S5. I am given a quote that is nearly 50% higher than a nearby Audi dealership in OC. The gentleman refused to price match and said that this location's profit margin has to be higher and they cannot match a price listed directly on an official Audi dealer website. Also, your phone number listed on the Audi South Coast website for the parts department doesn't connect and says this number is out of service, you might want to fix that. You lost a customer not only for a small part such as windshield blades but also any chance of me bringing my S5 in for service. Will happily take my car to Audi Fletcher Jones. More
by jbdash2
Employees Worked With
Parts Dept Staff
December 04, 2025
I purchased a 2018 Audi Q7 from Audi South Coast in November 2024 with approximately 93,700 miles. Only 1 month after the purchase, the engine failed, causing severe shaking and making the vehicle undr November 2024 with approximately 93,700 miles. Only 1 month after the purchase, the engine failed, causing severe shaking and making the vehicle undriveable. In November 2025, the same major engine issue happened again. The dealership did not disclose any prior engine problems, and the CARFAX they provided showed no issues. I believe the vehicle had an undisclosed pre-existing mechanical defect at the time of sale. More
by Liu
Employees Worked With
Scott
November 06, 2025
Audi South Coast has been my dealership for over a decade. I have purchased 6 cars from them in that period. Alexander Hamlin is my service provider and I appreciate him always being up front and doi decade. I have purchased 6 cars from them in that period. Alexander Hamlin is my service provider and I appreciate him always being up front and doing the best to get me lowest cost. Especially today with my transmission issue. More
by asaint19
Employees Worked With
Alexander Hamlin
November 05, 2025
I had an excellent experience at Audi south coast the employee that helped me was Jerry.He had the most excellent customer service I’ve ever come across and excellent communication everything was well ex employee that helped me was Jerry.He had the most excellent customer service I’ve ever come across and excellent communication everything was well explained and which made things get done in a timely manner Jerry has helped me multiple times he deserves a raise ! More
by Markpatton56
Employees Worked With
Jerry
October 24, 2025
Everything was done efficiently and timely. Alexander was courteous, knowledgable., and didn’t pressure me to take action on things that could be put off until the next check up. Alexander was courteous, knowledgable., and didn’t pressure me to take action on things that could be put off until the next check up. More
by Vmpart
Employees Worked With
Alexander Hamlin
