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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
290 Reviews

290 Reviews of Audi Silver Spring - Service Center

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August 22, 2022

Service Advisor, Dimitra Anastasopoulos, has been great. She was very helpful and responsive with questions and concerns. She obviously cares about her customers. More

by W
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Audi Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Silver Spring. We hope to be of service to you again! Take care!

August 20, 2022

Fantastic service and communication. Dimitra is the service representative that sets the bar high for all others. Forever an Audi Silver Spring customer for all service needs. More

by JMorgan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Audi Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 17, 2022

Dimitra in the service department is outstanding! She handled all of my concerns in a prompt and professional manner. A real pleasure to work with More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Audi Silver Spring responded

Hi Stan, we're happy to hear you had such a positive experience with Dimitra! We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2022

Audi of Silver Spring is a great place to get your service. They are pointing on getting you in and out, they take their time explaining any details on your service. I am very happy More

by jaherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Audi Silver Spring responded

Hi Jaherrera, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

July 28, 2022

The dealership bent over backwards to provide warranty on insured repairs before the coverage ran out. They provided a loaner car and the service dept. staff were a delight to work with. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Calmic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Audi Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2022

Clean. Customer service oriented. It's a pleasure to get there and do car needs More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

During our travels north this summer, the staff at Audi SS were extremely accommodating and helpful. Everyone during the transaction, from Julie in service who took us in right away and made us feel welco More

by chas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : julie, sergei
Jul 25, 2022 -

Audi Silver Spring responded

Hi Chas, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2022

Lou provided excellent Service, was extremely kind and helpful. Helped me with everything I needed. extremely friendly while still being professional. For being so new he knew everything extremely well. G More

by Bin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Nguyen
Jul 11, 2022 -

Audi Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 18, 2022

I love working with this dealership and it's team. Atanas is the one I have been working with and makes the experience so much easier. Will keep my business with this group as long as I am in the area More

by lamarharris101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atanas Ivanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Audi Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 24, 2022

service staff provided friendly welcoming service and provides informative and timely info throughout the process More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Fotos-Lawton
May 26, 2022 -

Audi Silver Spring responded

Hi David, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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