Audi Silver Spring - Service Center

My wife and I have been going to Tischer Audi (MileOne) for 30 years. In today's market place finding a business that consistently provides high quality service is nearly impossible or at least it seems to for 30 years. In today's market place finding a business that consistently provides high quality service is nearly impossible or at least it seems to be the exception. While the service staff at Tischer Audi has changed over the years one thing has not and that is their professionalism, attention to, and care for customer needs, quality of service, and they get consistently high marks for their excellent workmanship. No one is perfect but in our opinion, Tischer Audi MileOne is among the best dealership for service. You can buy a car just about anywhere these days but when it comes time to have your car serviced, for our money, no one does it better than Tischer MileOne. P.S George Ayoub is our service rep for our Audi and Porsche. In our book, George gets the highest marks for the genuine care he provides his customers. He always exceeds our expectations! Bruce & Laurie More

After purchasing my Audi TT at Tischer Audi in Silver Spring, MD, I decided to take my car there for regular service because of the positive experience I had buying the car. Since then, I've continued to Spring, MD, I decided to take my car there for regular service because of the positive experience I had buying the car. Since then, I've continued to go to Tischer to service my Audi, even though I live in Virginia, due to the outstanding service and professional attention I have receive there. The service staff are VERY knowledgeable and have been excellent at diagnosing and addressing any issues that have come up with this car. Recently, they accurately and quickly identified the problem with a headlight that functioned intermittently. I was able to get an appointment quickly and have repairs completed smoothly and at a reasonable price. i was offered a loaner car to use while repairs were completed which was very convenient. In addition to the excellent repair work, I have been extremely satisfied with my service advisor at Tischer Audi, Rai Pollard. He knows these cars very well and has been incredibly helpful in advising me on the care of my car. He maintains regular communication to update me on the status of my repairs and has been a pleasure to work with. In sum, I continue to drive out of my way to take my Audi to Tischer for service because of the excellent service and staff there. More

George has always taken the best care of me and my A4. He makes the whole service experience as painless as possible and I rave about it to all my friends. I've been taking my 2002 A4 there ever since I He makes the whole service experience as painless as possible and I rave about it to all my friends. I've been taking my 2002 A4 there ever since I bought it almost four years ago. I've never had any problems and all of my questions have always been answered to my satisfaction. Their current location is a bit small, but they will be moving to a new building that's almost next door. From what I've heard, it's pretty state-of-the-art and I can't wait to see it. Honestly, I've thought about trading my car in for a newer model and am even considering switching makes. The main thing that keeps me from doing so is the excellent service that I receive from George and the team. I HIGHLY recommend the team at Tischer Audi. More

Great service and courteous customer service. Evan always seeks to satisfy his customers and goes the lenght to exceed expectations. Had work on my A8 done several times and was always happy with the always seeks to satisfy his customers and goes the lenght to exceed expectations. Had work on my A8 done several times and was always happy with the final result. They definitely want their customers to come back, and I will be happy to do so. More

I HAVE A 2001 A6 THAT I PURCHASED NEW FROM THIS DEALERSHIP. I HAVE RECEIVED EXCELLENT SERVICE FOR 8.5 YEARS AND AM AMOST APPRECIATIVE OF NOT ONLY THE QUALITY OF WORKMANSHIP BUT ALSO THE QUALITY OF DEALERSHIP. I HAVE RECEIVED EXCELLENT SERVICE FOR 8.5 YEARS AND AM AMOST APPRECIATIVE OF NOT ONLY THE QUALITY OF WORKMANSHIP BUT ALSO THE QUALITY OF THE CUSTOMER SERVICE I RECEIVE. RAY, MARK AND NANCY ALL WORK TOGETHER TO MAKE SURE THEY PROVIDE THE BEST EXPERIENCE FOR ME WHEN MY CAR IS IN FOR SERVICE. More

I leased two A4s from Tischer. The price was good in both instances. The only problem during the first lease involved my brakes. Two weeks after I was in for service, I brought the car in for Maryland inspec instances. The only problem during the first lease involved my brakes. Two weeks after I was in for service, I brought the car in for Maryland inspection. Maryland found that I had no brakes. As a result, I serviced the second car largely at HBL in Vienna Va. In the first eighteen months, I replaced all the tires and, despite a year of complaints from me concerning clutch function, during which Audi said there was no problem, the manual transmission failed. HBL, Tischer and Audi all insisted that I was responsible for the problem despite my lifetime driving manual transmissions.The car gave off constant electronic warnings, often engine warnings. Sometimes, leaving Tischer after a repair, the engine warning light would go off within two miles of departure. Extra cost of lease equals at least five thousand dollars and innumerable hours of driving and waiting time, time without car, time waiting for rental, etc. Nightmare. More

I purchased a used Audi A6, still under warranty, and two weeks later the car shut off while in transit. I live in Alexandria, VA and looked at the average ratings and comments on local Audi dealerships and weeks later the car shut off while in transit. I live in Alexandria, VA and looked at the average ratings and comments on local Audi dealerships and was none to impressed so I took my car 30 miles up the road to Tishcer instead of 3 miles down the street and I was not disappointed. The issue was diagnosed and repaired promptly and I couldn't be happier with the overall experience. More

I just bought my first Audi and I needed to have my first routine service done. I did not really know what to expect or what I really needed since I don't know much about cars. I found Rai when I came in a routine service done. I did not really know what to expect or what I really needed since I don't know much about cars. I found Rai when I came in and he was extremely helpful and patient with me. I will go back to Rai for all my service issues. This dealership seems to really care about their customers. More

Mr. Winstead was extremely helpful with all the questions that I had regarding replacement parts and the servicing of my car. Not only did he recommend the best products, he also found me the best price. that I had regarding replacement parts and the servicing of my car. Not only did he recommend the best products, he also found me the best price. The customer service of this dealership was outstanding; much better than any of the dealerships that I deal with around the Washington D.C. area. I highly recommend this dealership and Mr. Winstead to any BMW/AUDI/Porsche owner. I will be back! Keep up the good work! More