Audi Silver Spring - Service Center

Recommended replacement tires Dimitra the service advisor was extremely helpful during my 25k service. After securing a service contract with the help of Dimitra, the service tech Dimitra the service advisor was extremely helpful during my 25k service. After securing a service contract with the help of Dimitra, the service tech identified the summer tires needed replacement. Dimitra made several recommendations for replacement and provided a dealer discount for the tires. Can’t say enough about the service and operations. Thanks Dimitra!! More

A top notch Service Consultant I always look forward to working with Dimitra when I bring my Audi Q5 in for service. She is always helpful and very knowledgable about service and m I always look forward to working with Dimitra when I bring my Audi Q5 in for service. She is always helpful and very knowledgable about service and my vehicle. She has personally helped several times without calling someone from service because she is so familiar with the product. Audi Silver Spring should be very proud to have a very diligent and dedicated employee as Dimitra . Dimitra, keep up the great work! I look forward to working with you on my next visit! More

Excellent Service Purchased my Audi new at another dealership, but have been bringing it to Audi Silver Spring for the past four plus years because of the excellent ser Purchased my Audi new at another dealership, but have been bringing it to Audi Silver Spring for the past four plus years because of the excellent service. Never once have I had to bring the vehicle back because repairs were not done correctly the first time. The service staff are polite and knowledgeable, and have never tried to talk me into repairs that weren’t necessary. I highly recommend the service department at Audi Silver Spring! More

Great customer service Appreciate Julie Yoo’s great continued customer service. I brought my car in for repair the other day. The issue was identified properly and I really Appreciate Julie Yoo’s great continued customer service. I brought my car in for repair the other day. The issue was identified properly and I really appreciate her attention to detail and customer service driven demeanor. She is a pleasure to work with and I look forward to being a life long Audi consumer! More

Great Customer Service I absolutely loved the service I received at Audi of Silver Spring the staff was so attentive to me as well as warm and welcomed. Julie was great! As I absolutely loved the service I received at Audi of Silver Spring the staff was so attentive to me as well as warm and welcomed. Julie was great! As I was waiting she made small talk and made me feel valued More

Great customer experience When your check engine light comes on, you assume it’s a minor fix. In my case, it turned out to be a major engine issue with coolant leaking into the When your check engine light comes on, you assume it’s a minor fix. In my case, it turned out to be a major engine issue with coolant leaking into the engine harness. This now entailed a major repair cost which I didn’t think based on a car with low mileage and not overused should have happened. With the help of the service department,they were able to work with Audi corporate to help alleviate this. The parts were covered by Audi and the repair was done at a fair price. Evan and Dimitra were great at supporting this issue through Audi. More

Dimitra Anastasopoulos : Top notch! It's always very hard to find good employees that create memorable experiences. Dimitra is not only high skilled but extremely sincere and passionate. It's always very hard to find good employees that create memorable experiences. Dimitra is not only high skilled but extremely sincere and passionate. She exudes the Audi brand and exceeds my expectations of the brand. It doesnt get much better than her! More

Great service Julie was great, she helped me with everything I needed I highly recommend her to anything looking for anything at Audi as a collective . Thanks Julie was great, she helped me with everything I needed I highly recommend her to anything looking for anything at Audi as a collective . Thanks More

Audi Silver Spring Service Julie provided excellent customer service. She went above and beyond to make sure I was taken care of. I would not bring my car anywhere else. Julie provided excellent customer service. She went above and beyond to make sure I was taken care of. I would not bring my car anywhere else. More

Excellent! My experience was excellent from all individuals at Audi silver spring, This is how it should be done. Everything was handled in a timely and professi My experience was excellent from all individuals at Audi silver spring, This is how it should be done. Everything was handled in a timely and professional manner. I will return to Audi for all of my service work and future car purchases. They were simply kind, professional, and courteous. I would definitely recommend Audi of silver spring. More