Audi Silver Spring - Service Center

Returning Customer I bought my car from Audi Silver Spring and I've had my car serviced with them multiple times now, my most recent visit I worked with Julie Yoo and Di I bought my car from Audi Silver Spring and I've had my car serviced with them multiple times now, my most recent visit I worked with Julie Yoo and Dimitra Anastasopoulous. Each time I visit I'm always blown away the quality of customer service, knowledge and work ethic of all the employees. Everyone is always eager to help, great at communicating/ responding, and not to mention friendly. I would recommend you come here to service your vehicle and for any future purchases. More

Warranty repair Overall experience was good. Facility was very nice. Everyone was friendly. Didn't matter what you were there for. Everyone greeted me and made sure I Overall experience was good. Facility was very nice. Everyone was friendly. Didn't matter what you were there for. Everyone greeted me and made sure I was taken care of.. More

After living in downtown DC for over 15 years I finally made the big decision to buy a car and I knew I wanted an Audi! I was so fortunate to get to work with Malik at the Audi Silver Spring dealership. He made the big decision to buy a car and I knew I wanted an Audi! I was so fortunate to get to work with Malik at the Audi Silver Spring dealership. He made my first car buying experience very pleasant and provided me with excellent customer service! I would absolutely recommend anyone looking to buy an Audi to visit the Silver Spring dealership and work with Malik! Thanks again Malik! I am loving my new car! More

Another great experience This dealership always provides phenomenal customer service & takes great care of my vehicles !! Evan & Dimitra really are the best! They always gree This dealership always provides phenomenal customer service & takes great care of my vehicles !! Evan & Dimitra really are the best! They always greet me by my first name and go above and beyond to make sure my Audi is well cared for and that I know how the service is going. Strongly recommend this dealership to everyone and will be coming back for all my service needs. More

Excellent, enjoyable, customer service on point This dealership is the best. Always have good customer service! Dimitra and Evan are the best! They both always make sure to take good care of me and This dealership is the best. Always have good customer service! Dimitra and Evan are the best! They both always make sure to take good care of me and my vehicle. And go out of their way and at times even beyond. Recommend this dealership to anyone. Will be coming back in the near future for my service. More

Amazing, from the buying process to service needs. Simply put, Audi silver spring is amazing. Sales team is top notch, and the service team is top notch as well. Dimitra and Evan has always taken care Simply put, Audi silver spring is amazing. Sales team is top notch, and the service team is top notch as well. Dimitra and Evan has always taken care of me and treated me as family, not as a customer. I’ve never had an issue with the service team in all my years of Audi ownership, and multiple Audis. As long as Dimitra and Evan is working at Audi Silver Spring I will keep buying Audi’s. More

Awesome service I purchased my vehicle in April 2019, I was very pleased with the overall service from everyone, especially Tom. Today I took my truck in for some I purchased my vehicle in April 2019, I was very pleased with the overall service from everyone, especially Tom. Today I took my truck in for something minor and the service was great. I’m looking forward to my next service. More

Customer-centered care We needed technical help connecting the garage door opener to our new Audi Q5. We were completely frustrated with the technology and couldn't get it t We needed technical help connecting the garage door opener to our new Audi Q5. We were completely frustrated with the technology and couldn't get it to work. Spence Thompson delivered extraordinary service -- coming to the house twice, working with the garage door vendor and a technology service, and staying on the task until he was successful. Spence went way beyond what we had come to expect from other automobile service shops in the quality and speed of service. And he was very responsive, concerned about working within our schedule, and a terrific Specialist to work with. More

Very experienced I have been to this dealership before and they continue to meet my expectations, they are a very busy dealer ship but they get the job done and my veh I have been to this dealership before and they continue to meet my expectations, they are a very busy dealer ship but they get the job done and my vehicle runs like the first time I got it More

Service Repair Dimitra was able to get me in to service my vehicle right away. It was a great customer service experience that I would recommend to my friends! Will Dimitra was able to get me in to service my vehicle right away. It was a great customer service experience that I would recommend to my friends! Will be back again. More