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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
290 Reviews

290 Reviews of Audi Silver Spring - Service Center

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February 06, 2020

Just had my 75K service and it was the smoothest yet. No wait for the loaner car, prompt attention and service and no attempts to upsell. All appreciated. Also used a very cool video to show issues under th More

by Me
Recommend Dealer
Yes
Employees Worked With
Christian Fotos-Lawton
Feb 09, 2020 -

Audi Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Audi Silver Spring as your first choice for service!

January 30, 2020

One of the best experiences from this top notch team. Never had a complaint about the quality of their work. The staff is professional, friendly and efficient. I highly recommend bringing your favorite A More

by sohailsk
Recommend Dealer
Yes
Employees Worked With
Daniel Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Singham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle Urtecho, Christian Fotos-Lawton
Jan 31, 2020 -

Audi Silver Spring responded

Thank you for your support! We're happy we could help. Thank you so much for choosing Audi Silver Spring as your first choice for service!

January 29, 2020

best service ever - very consistently above the bar. from the moment i arrive - the attention to detail has been impeccable. well done well managed and well executed. More

by mariano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Audi Silver Spring responded

Mariano, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

January 28, 2020

Excellent visit to the Audi department! Friendly staff, nice lounge, clean, and fast. The staff was helpful and cheerful. My car was serviced and cleaned perfectly. Thanks More

by gregg
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Audi Silver Spring responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch service. Feel free to reach out to us if you need anything. Have a wonderful day!

January 18, 2020

I really appreciates that the customer's satifaction is paramount. Thank you Dimitra & manager for helping to get my issue resolved in most cost effective way. More

by smobley45
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Audi Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

January 15, 2020

Outstanding service. Fast, Professional and overall spot on. Restored my faith in the Audi Brand after the nightmare I had at Rockviile Audi. Thank you Christian and Audi Silver Spring. You guys ROCK!! More

by Rond007
Recommend Dealer
Yes
Employees Worked With
Christian Fotos-Lawton
Jan 17, 2020 -

Audi Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2019

Service Visit Christian is the absolute best! Not only does he give great customer service, but he recognizes me upon return visits and is just so personable. I st More

by Unhappy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Fotos-Lawton
Jan 02, 2020 -

Audi Silver Spring responded

Hello, Thank you for taking the time to share your wonderful car buying experience from Christian at Audi Silver Spring. Our staff loves to go the extra mile to make your car buying process is as simple and easy as possible. We hope you enjoy your new ride!

December 23, 2019

Awesome premium car owning experience Three people: Christian Fotos-Lawton, Brian Sarecky, and Valentin Koretsky. They made buying, owning, and servicing an Audi a terrific experience. Eve More

by Calvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Koretsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Calmic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fotos-Lawton
Jan 02, 2020 -

Audi Silver Spring responded

Hello, Thank you for taking the time to share your wonderful service experience with the staff at Audi Silver Spring. We strive to make all of our customers feel welcomed and comfortable while your car is buying service. Thank you for being a dedicated customer!

December 21, 2019

Great customer service Mr. Singham was amazing. Very accommodating and willing to help. I would recommend his service department and appreciate all the help. He is a grea More

by davidlujan2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Singham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Audi Silver Spring responded

Hello, Thank you for taking the time to share your excellent service experience at Audi Silver Spring. Our dedicated service staff strives to get your vehicle complete in a timely manner. Have a great day!

December 13, 2019

Great service, makes sure the customer is happy and maintains consistent communication, goes above and beyond. Always responded quickly via phone or text, gave us a great sense of confidence that our r More

by swang5180
Recommend Dealer
Yes
Employees Worked With
Christian Fotos-Lawton
Jan 02, 2020 -

Audi Silver Spring responded

Hello, Thank you for taking the time to share your wonderful car buying experience from Audi Silver Spring. We want all of customers to always feel informed during this process. We hope you keep our service department in mind for any future service needs. Enjoy your new ride!

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