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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
290 Reviews

290 Reviews of Audi Silver Spring - Service Center

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June 24, 2020

Alex has made it so easy for me to get my car’s regular service and recall work scheduled and done. He made the appointment, picked up the car and returned it to me. You can’t get better personal service More

by Arl
Recommend Dealer
Yes
Employees Worked With
Alex Max
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fotos-Lawton
Jun 25, 2020 -

Audi Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Silver Spring. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 21, 2020

Service department Stopped by Audi Silver Spring for routine oil service and minor issue with my car and Dimitra knew that the service would take longer than expected an More

by Doug Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2020

Excellent customer service and quick service!! I was in and out without appointment! She answered all my questions and gave me great recommendations! Will be back for sure! Ask for julie yoo More

by Injaeyoo410
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Audi Silver Spring responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2020

Great service and returned my car back just the way they found it. Great customer service with ability to take a few business calls if needed. More

by Antonio poag
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fotos-Lawton
Mar 28, 2020 -

Audi Silver Spring responded

Antonio, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Have a great day!

March 09, 2020

Very good experience! Dimitra was very informative about the warrant I purchased and was able to assist me with my Audi Q5. I will be back for my next visit! More

by Bowie
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Audi Silver Spring responded

Bowie, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Silver Spring! We hope to be of service to you again in the future. Best wishes, Audi Silver Spring

February 22, 2020

Julie is always very helpful and goes above and beyond to leave a smile on my face. She is a delightful asset to your business. More

by geeverhart
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Audi Silver Spring responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

February 21, 2020

It was my first experience with the Service Department and I must admit it was great experience. The visit was in response to a recall and the work was completed quickly and efficiently. The Service Repre More

by Tkokolis00
Recommend Dealer
Yes
Employees Worked With
Valentin Koretsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prashant Paul, Richard Bickers, Christian Fotos-Lawton
Feb 24, 2020 -

Audi Silver Spring responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2020

Christian and Evan have exceeded my expectations. They went above and beyond, took care of the mechanical issues with my AUDI Q7. Will definitely recommend Audi of Silver Spring and most definitely Christ More

by A.Parhami
Recommend Dealer
Yes
Employees Worked With
Evan Singham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fotos-Lawton
Feb 20, 2020 -

Audi Silver Spring responded

Hello, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

February 18, 2020

Dimitra Anastasopoulos is a fantastic Service Consultant. Very customer focused making the entire service experience extraordinary. Would highly recommend Audi of Silver Spring for all of your service needs. More

by Balleniii
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Audi Silver Spring responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Take care!

February 17, 2020

Julie Yoo in service is one of the best in the businesss! She got me in and out of the dealer with virtually no wait time. That girl deserves a raise!! More

by Trey B
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Audi Silver Spring responded

Trey, thank you for your support! We're happy we could help. Safe travels!

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