Audi Silver Spring - Service Center

Dimitra was very thorough when she went over the details of the service that was done! She let me know when the car was complete and didn’t waste any time getting me in and out. I thought it would take long of the service that was done! She let me know when the car was complete and didn’t waste any time getting me in and out. I thought it would take longer to do the service! Very pleased with the outcome! I’ll definitely continue my service with Audi Silver Spring! More

The services was very good. , customer’s attention +9 we are Satisfied. Thanks. I definitely will bring my vehicle for services again. Dimita the service agent was very professio , customer’s attention +9 we are Satisfied. Thanks. I definitely will bring my vehicle for services again. Dimita the service agent was very professional and kind, we thank her. More

I showed up early for the service of my car and Dimitra did a great job in coordinating the mechanics taken my car early. The first year maintenance process went well and the dealership did what the servi did a great job in coordinating the mechanics taken my car early. The first year maintenance process went well and the dealership did what the service plan required. The check in and out process were efficient. Also, I’ve been very pleased with the performance of the car they sold me. More

They have a wonderful staff of very helpful individuals who are very personable and responsive. I always feel like I'm a valued customer. who are very personable and responsive. I always feel like I'm a valued customer. More

I have worked with Christian as my service advisor for more than two years. He is extremely professional, most timely in his comprehensive follow up and provides recommendations on the better courses of a more than two years. He is extremely professional, most timely in his comprehensive follow up and provides recommendations on the better courses of action to resolve my concerns and address any challenges with my vehicle. This is my third Audi Q5 and my lifetime dealership. Thank you for your outstanding commitment to customer service. More

The Dimitra (Service) is very helpful, courteous and always pleasant. I’ve been with the dealership since 2014. The reception area and washrooms are also clean. always pleasant. I’ve been with the dealership since 2014. The reception area and washrooms are also clean. More

Top notch service, and a great overall experience. The service department fit me into its schedule and addressed all of my concerns. service department fit me into its schedule and addressed all of my concerns. More

Christian that services customers in the service department , was the best Representative I’ve ever had , with dealing with any car dealership. He was very helpful , very kind & friendly & he made department , was the best Representative I’ve ever had , with dealing with any car dealership. He was very helpful , very kind & friendly & he made sure my needs were met .& now I am very satisfied with the services I’ve experienced . Thanks Christian ! You’re the best !! More

Christian is great! I’ve scheduled all my service appointments with him for the 5 years I’ve had my Audi. He always has a pleasant demeanor and is very knowledgeable and honest. He always takes to th appointments with him for the 5 years I’ve had my Audi. He always has a pleasant demeanor and is very knowledgeable and honest. He always takes to the time to explain any repairs and general maintenance of the car and answer my thousands of questions. Lol More

The Service Department is efficient and professional and friendly. Christian always welcomes me as an old friend. A minor issue is that sometimes it’s difficult to reach the Service Department on the friendly. Christian always welcomes me as an old friend. A minor issue is that sometimes it’s difficult to reach the Service Department on the phone. To avoid delays I communicated with them online and promptly received an appointment. More