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Audi Silver Spring
Silver Spring, MD
1,578 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Audi Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,578 reviews
January 21, 2025
Alex did a great job communicating with me during my purchasing of a new vehicle. His experience and friendly demeanor made the experience effortless. purchasing of a new vehicle. His experience and friendly demeanor made the experience effortless. More
by justin_peake
Employees Worked With
January 21, 2025
I dropped my car off at another local Audi dealership in Maryland (not Rockville and not silver spring) to check my car for a recall, tire bubble and to address an “unusual” sound when I turn the wheel - ev Maryland (not Rockville and not silver spring) to check my car for a recall, tire bubble and to address an “unusual” sound when I turn the wheel - everything was fine until the service representative lied and stated I gave permission for the dealership to Work on my car for almost $1000. Not only did the rep lie, he was extremely rude and hung the phone up on me. As a customer who pays a lot of money for his car and has recommended several people who have purchased expensive Audi models - I was a bit shocked at the unprofessionalism at this specific Maryland location. Instead of finding a way to help the customer - essentially I was left with you need to call your dealership and figure it out. After talking to a manager and several calls with my “home” Audi dealership the problem was resolved. Luckily before I went to that Audi’s location GM and corporate I was able to talk to Dimitra and another gentlemen from Audi Silver Spring - they went above and beyond to help me and assist me with resolving my issue. Even if the answer is you have to pay $1000 being kind, respectful and helpful goes a long way with customer loyalty - Dimitra saved me as a customer and I’ll happily buy a car from silver spring Audi again; however, as to the other dealership in Maryland - they need to Work on service rep training. More
by Serrano16
Employees Worked With
January 08, 2025
Dimitra is the best customer service rep in the service department. While I have moved on from Audi as my car make, I will not forget her smile, welcoming personality, and the attention she provided during department. While I have moved on from Audi as my car make, I will not forget her smile, welcoming personality, and the attention she provided during every service for my prior vehicle or any issues I had. Also special shoutout to Peter H. and Brittany as well. They were always welcoming and warm every time I walked in, even if they were not my main service reps. Thank you all for the past 3.5 years of service! Will miss you. More
by tkatebini
Employees Worked With
January 02, 2025
Great customer service and satisfaction, Atanos will go above and beyond 100% recommend him. He made my purchase experience one of the best I have ever had in a car dealership.!! above and beyond 100% recommend him. He made my purchase experience one of the best I have ever had in a car dealership.!! More
by smena12
December 26, 2024
Zee made the buying process quick simple and easy. Was able to negotiate via email gave my price and he gave his we met in the middle and I arrived the next day to complete the purchase. Zee was very Was able to negotiate via email gave my price and he gave his we met in the middle and I arrived the next day to complete the purchase. Zee was very respectful the entire time and all in all made the experience painless. More
by AA
Employees Worked With
December 26, 2024
I had an amazing experience with Zee at Audi Silver Spring! He was very kind, patient and knowledgeable. Even after the leasing process, he has checked in on me and the car numerous times, and offered Spring! He was very kind, patient and knowledgeable. Even after the leasing process, he has checked in on me and the car numerous times, and offered further assistance if needed. I will definitely return when this lease is over, and suggest Zee for anyone I know looking for a new car. If you're looking at Audi (or even if you're not) contact Zee! You won't regret it! Thanks, Zee for your help!! More
by AshleighScott
Employees Worked With
December 24, 2024
Very helpful and guided my wife and I through the whole process. We are very thankful for the assistance that he provided. Looking forward to doing more business with him in the future. process. We are very thankful for the assistance that he provided. Looking forward to doing more business with him in the future. More
by dwaynethomas1244
Employees Worked With
December 23, 2024
Atanas is a dedicated professional who makes buying a car easy, transparent, and fun! Thanks again! easy, transparent, and fun! Thanks again! More
by Andreas Hellmann
Employees Worked With
December 20, 2024
Got a Lease from Zee all the way out here in Washington no problem. Him and his team worked amazingly with my wife and I. Literally the easiest time at a dealership ever without ever stepping inside. Highl no problem. Him and his team worked amazingly with my wife and I. Literally the easiest time at a dealership ever without ever stepping inside. Highly recommend Silver Spring Audi. More
by Chrissmigiel
Employees Worked With
December 18, 2024
Excellent service. Very congenial people. They Answered all of my questions. Car was in excellent condition and very clean when I came back to pick it up Very congenial people. They Answered all of my questions. Car was in excellent condition and very clean when I came back to pick it up More
by Ml809
