
Audi Shrewsbury
Shrewsbury, MA
By Type
499 Reviews of Audi Shrewsbury
Selena provided me an efficient and seamless experience when purchasing a vehicle. I was very clear with what I wanted and she accommodated beautifully! I highly recommend Selena! Thank your for a great ex when purchasing a vehicle. I was very clear with what I wanted and she accommodated beautifully! I highly recommend Selena! Thank your for a great experience!! More
My service advisor, Felisha, in the service dept is great. She listens to my questions and is knowledgeable, helpful and professional. Everyone in the service department that assisted me today were wo great. She listens to my questions and is knowledgeable, helpful and professional. Everyone in the service department that assisted me today were wonderful. Thank you! More
Service manager that replaced Evan came out to greet me immediately and took info. He was most helpful in explaining car problems with video and making arrangements for loaner next week. immediately and took info. He was most helpful in explaining car problems with video and making arrangements for loaner next week. More
Audi makes a great vehicle but what makes it even better is the terrific people at Audi Shrewsbury. Very friendly and knowledgeable. is the terrific people at Audi Shrewsbury. Very friendly and knowledgeable. More
I’d consider myself a seasoned car buyer. This is the 8th everyday driver I’ve bought in the last 12 years. I’ve worked/haggled with all types of dealers throughout New England on used cars r This is the 8th everyday driver I’ve bought in the last 12 years. I’ve worked/haggled with all types of dealers throughout New England on used cars ranging for $20K-45K always trying to get a good value and a good deal. In all my dealings I’ve never felt the level of honesty, trust, and comfort I did in this transaction with Audi Shrewsbury. I worked with Mike Moussalli directly who has been great and attentive throughout the process. It didn’t end when we shook hands on the deal, I signed the papers, or when I drove off with the car. He has continued to put up with my texts helping answer questions no matter the day or time. He also drove paperwork to me to save me a trip to the dealership! Mike M. gives A+ customer service a new definition. If I ever buy from someone else, Mike has set the standard pretty high for them to try and match. I also had great dealings with Mike in finance who was able to put the deal together that would work for me and also Toffy from the management side working through the numbers. Don’t get me wrong, I would have loved to get the car for free but let’s not kid ourselves. They run a business but were conscious of where I was trying to get to and we found enough common ground to make it work. They were not pushy, just upfront and with some back and forth we got a deal done quickly. It was a great experience at Audi Shrewsbury and I look forward to doing business with them again, but hopefully not too soon! Thank You! More