Audi Service Conshohocken

The Best Buying Experie!! We had the Best experience with Guy Quiggly! He is Awesome made our purchase so easy and treated us like Family! When we buy another car we will buy f We had the Best experience with Guy Quiggly! He is Awesome made our purchase so easy and treated us like Family! When we buy another car we will buy from him again! Thank you so much! More

Kathy at Audi Conshohocken Kathy working with Javier Gonzalez at Audi Conshohocken provided me with great prompt excellent service when my wife brought the car in for an emerg Kathy working with Javier Gonzalez at Audi Conshohocken provided me with great prompt excellent service when my wife brought the car in for an emergency check up. A loaner car was provided when she arrived in or problems were corrected over the next few days and the constant updates regarding it's progress. Thanks AudiConshohocken More

Kegon did a excellent job by giving great service Kegon was able to explain to me how the process work with the issues with my car. He was able to offer a great customer service from start to finis Kegon was able to explain to me how the process work with the issues with my car. He was able to offer a great customer service from start to finish. I appreciate all of the help he offer me. Told me to call him back if there is any problem with my car. And I wish him the best. This is the kind of people you want in your organization. Thank Alston More

Excellent service Could not have been a better experience. Service with a smile Courteous and friendly staff guided me through every step of the service process. Than Could not have been a better experience. Service with a smile Courteous and friendly staff guided me through every step of the service process. Thank you Kegon More

BAD CUSTOMER SERVICE!!! I received a protection fraud notice from my bank re: an Avis rental charge for $37.00 my debit card on 11/17/16. I called my bank to report that I di I received a protection fraud notice from my bank re: an Avis rental charge for $37.00 my debit card on 11/17/16. I called my bank to report that I did not authorize that charge and to please cancel my card to prevent being a victim of fraud. I called Avis rental to investigate this transaction and was given a reservation # from June 2016'. After hours of trying to contact someone from Avis customer service, I was told that Audi would not pay the $37.00 balance from this rental and I would be responsible for this remaining amount. And in addition to my stress, I had to inconveniently go to my bank to retrieve a new debit card. This all started when I had a rim service appt in June 2016 and reserved/requested a Q7 or Q5 comparable to what I have which is a Q7 to accommodate 2 cars seats. They wanted to give me a small compact car which was the only car available and I refused that car because of the lack of room for the 2 car seats. So then I was sent to Avis rental to get an available SUV. My Audi was done the next service day and returned the Avis rental. So here I am today, 5 months later noticing an Avis rental charge of $37.00 that I should not be responsible for and because Audi did not have what I had requested or something comparable of my Q7. My family and I have been loyal and valuable customers that have given you many car purchases: I got a car, my husband with 3 cars, my father-in-law with 2 cars and my husband's business partner with 1 car, and this is how I get treated after the referrals and businesses we have been given you! So I think you can afford to reverse my charge and pay for the $37.00 since you didn't have an Audi SUV available. All I ask is to please be mindful of your valuable and loyal customers and do what's right to have them come back and possibly refer more customers. After experiencing this situation, I am disappointed, upset and very stressed out of what I had to go through to investigate the Avis charge and retrieve a new debit card! To me, this was a horrible experience and customer service to its lowest rating! I hope you would treat your customers with more respect and own up to the responsibility of paying the rental service when you do not have a car available in your lot. More

Great Service Every time! Excellent service! I waited for completion which did not take long. There was coffee and snacks available. I was kept informed of the progress. They Excellent service! I waited for completion which did not take long. There was coffee and snacks available. I was kept informed of the progress. They also washed my car! More

Audi Conshohocken Service I wouldn't go anywhere else. I am more impressed with each visit. During his past visit, Kathy accommodated my schedule and made sure I was satisfied I wouldn't go anywhere else. I am more impressed with each visit. During his past visit, Kathy accommodated my schedule and made sure I was satisfied with every aspect of the service while making sure I was in and out before I knew it. Thanks Kathy! More

15,000 mile checkup Excellent service from, as always, from Kegon Hinds and Javier Gonzalez. Javier ordered replacement parts for me when I asked about discoloration on s Excellent service from, as always, from Kegon Hinds and Javier Gonzalez. Javier ordered replacement parts for me when I asked about discoloration on some parts ( the rubber around the front windshield). They are fast, efficient and very courteous. I have had Audis serviced there for 16 years now and I am always pleased with their responsiveness and service. Highly recommended More

Over and above! I called Audi Service Conshohocken because I thought there was a problem with my 2016 A4. They told me to bring it right in. When I arrived, I was c I called Audi Service Conshohocken because I thought there was a problem with my 2016 A4. They told me to bring it right in. When I arrived, I was checked in promptly. The service technician found no problem with the car but noted that it was close to needing a 5000 mile servicing and offered to do it while I was there. He completed it in a timely fashion, under warranty. And they even washed the car before turning it back to me! This has been my experience with Audi Conshohocken for the past 20 years: they are always accommodating and the service staff is outstanding. It is an important factor in why I drive Audis and why I give my business to Audi Conshohocken! More

Outstanding Service What outstanding service. They are very professional and they go out of their way to accommodate customers. I would definitely recommend to my family What outstanding service. They are very professional and they go out of their way to accommodate customers. I would definitely recommend to my family and friends. More