Audi San Juan

Great service! Service advisor Rick Ramirez made our visit to the service department a very pleasant experience. He addressed all of our concerns related to our ve Service advisor Rick Ramirez made our visit to the service department a very pleasant experience. He addressed all of our concerns related to our vehicle in the utmost professionalism. More

Service This last time for the air bag sensor pack in the seat everything was good. However, the time before that when I was sold a car with a chip in the win This last time for the air bag sensor pack in the seat everything was good. However, the time before that when I was sold a car with a chip in the windshield I had to come in 3 different times to finally be told why my car was there for over a week to get a windshield replaced. I was continually fed a lie about equipment that wasn’t working because of bad internet and they couldn’t calibrate my sensors. When I call out the managers about the lies my car was suddenly done and fixed in less than 24 hours. More

Service First year owned service is required for warranty.I can recommend service department for very good service and attention to detail. Very good dealersh First year owned service is required for warranty.I can recommend service department for very good service and attention to detail. Very good dealership! Thanks More

Exceptional Great service! I was in and out quickly and Frank kept me up to date with everything, I was also provided a loner which made things so much more conve Great service! I was in and out quickly and Frank kept me up to date with everything, I was also provided a loner which made things so much more convenient More

Great atmosphere I had never been to audi san juan before but i was treated great. I would definitely go back and recommend it to friends and family. Thank you I had never been to audi san juan before but i was treated great. I would definitely go back and recommend it to friends and family. Thank you More

Audi San Juan They heard what my needs and wants were they helped me get to the payment that I was looking for they're kind and courteous They heard what my needs and wants were they helped me get to the payment that I was looking for they're kind and courteous More

Superb customer service. The service team accommodated my changing schedule from the very beginning then allowed me to come without an appointment without hesitation. Upon arr The service team accommodated my changing schedule from the very beginning then allowed me to come without an appointment without hesitation. Upon arrival, I was greeted with a friendly smile. Lastly, the customer representative explained everything that it was done and also things that didn’t need to be done; therefore saving me some money. As a true gentleman, he opened the door for me and said good bye once again with a friendly smile. More

Awesome service Second vehicle purchase from Audi san juan in 2 years Juan Moreno is awesome! Love the service and love my new vehicle . Looking forward to my next pu Second vehicle purchase from Audi san juan in 2 years Juan Moreno is awesome! Love the service and love my new vehicle . Looking forward to my next purchase More

Exceptional experience I went in there just to look but JC and Polo (sales manager) gave me a great deal on a Q5. My wife is in love with her new vehicle. I went in there just to look but JC and Polo (sales manager) gave me a great deal on a Q5. My wife is in love with her new vehicle. More

Where's my car? My car is not here and its been 8 or 9 days. No update on it. I requested a copy of the contract so my husband could read over it before he comes in My car is not here and its been 8 or 9 days. No update on it. I requested a copy of the contract so my husband could read over it before he comes in to cosign. I just want the last page that lists the payment schedule and what is included and not included. They said no. Hope they are not hiding anything. Looking forward to getting and driving my vehicle. More