Audi San Juan

Excellent customer service No complaints to be had. I usually avoid taking vehicles to the dealer, but the service department staff at Audi SJ are always going above and beyond No complaints to be had. I usually avoid taking vehicles to the dealer, but the service department staff at Audi SJ are always going above and beyond to make the experience painless. 10 out of 10 would recommend More

Airbag recall Very smooth process starting from making appointment to having car returned.. Didn't have to stay..was offered a courtesy car. Car returned washed and Very smooth process starting from making appointment to having car returned.. Didn't have to stay..was offered a courtesy car. Car returned washed and clean!! More

Good experience For the most part they have really good customer service here. I don’t feel like they went out of their way for the customer in my case. I took my Aud For the most part they have really good customer service here. I don’t feel like they went out of their way for the customer in my case. I took my Audi A4 for maintenance and had to sit there for almost 3 hours. I understand maintenance can take a while but I would have appreciated if they lent me a car to run some errands in the area especially because I’m from San Antonio (4 hours away) and would’ve loved to take advantage of my time in the area. When I was buying the car the salesman told me that the service department lends loaners to customers when we go in for service but they didn’t lend me one even though I asked the service manager Ira if I could borrow one. Either way my car is running great and I appreciate their hardwork keeping our cars running smoothly! I also liked the courtesy wash and vacuum! I definitely recommend this dealership. Ricardo in the service department helped me over the phone and he displayed EXCELLENT customer service. More

Great service experience at Audi San Juan Once again, the folks at Audi San Juan were very attentive and professional while doing a schedkiled maintenance service on my car. I will continue b Once again, the folks at Audi San Juan were very attentive and professional while doing a schedkiled maintenance service on my car. I will continue bringing my vehicle here for service and highly recommend this place to others. More

Likely to recommend Knowledgeable overall great experience. Would recommend to friends and family. Quality of the vehicle was in excellent condition; interior, exterior Knowledgeable overall great experience. Would recommend to friends and family. Quality of the vehicle was in excellent condition; interior, exterior. Left with confidence knowing we made a good decision purchasing the vehicle. More

Excellent The service provided here is always excellent! They are helpful and very attentive to my initial need. Frank is always alot of help when it comes to t The service provided here is always excellent! They are helpful and very attentive to my initial need. Frank is always alot of help when it comes to the service of my vehicle. More

They treated us good and nice people They had good attitude and were attended to our family and show us the vehicle and explain all the details of the paper work we had to sign They had good attitude and were attended to our family and show us the vehicle and explain all the details of the paper work we had to sign More

Keep up the good work Service advisor frank did an awesome job. Thanks for your help. Vehicle fixed in a timely manor like promised and kept up with me to inform me with up Service advisor frank did an awesome job. Thanks for your help. Vehicle fixed in a timely manor like promised and kept up with me to inform me with updates. More