Audi San Diego - Service Center

Enjoyable Experience @ the Audi Dealership Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made it extremely easy to schedule an appointment. Upon my arrival at her desk Amy Stoica (I believe that is her last name) made me feel very comfortable about the process and demonstrated a great aptitude for her job. She recommended other services offered at the dealership. I will recommend this dealership to others. More

Audi San Diego is where I buy and service my Audi cars! Service is very knowledgable! and I always leave this dealership happy and satisfied. Service advisors always strive for perfection! Satisfied Cust Service is very knowledgable! and I always leave this dealership happy and satisfied. Service advisors always strive for perfection! Satisfied Customer is their goal. I’ve been customer at Audi San Diego since I’ve purchased my first Audi A5 2014! My service advisor Scott Kealy is the best! I can trust and depend on him to complete the service always to my satisfaction. Anyone who owns audi newer or older models that’s the place I advise to service Your Car. Satisfied Customer. More

During this pandemic I know its hard to get any type of service, but your company seemed to have pulled it off. It was a week over the estimated time but that was due to d I know its hard to get any type of service, but your company seemed to have pulled it off. It was a week over the estimated time but that was due to delayed parts. And you did relay the message to me..So good job. More

Very good with presenting maintenance plans, notating issues, and performing the services, considering "COVID" times and their reduced hours of operation. It's apparent that safety comes first and that' issues, and performing the services, considering "COVID" times and their reduced hours of operation. It's apparent that safety comes first and that's the way it should be. More

Excellent customer service. Very patient with all my questions and grandson’s explained results and needs still to be fix like two back tires brakes questions and grandson’s explained results and needs still to be fix like two back tires brakes More

Amy was great on meeting my expectations and getting my vehicle serviced and resolved in a timely manner. Highly recommend working with her. Very professional vehicle serviced and resolved in a timely manner. Highly recommend working with her. Very professional More

Disorganized, buy maybe because of COVID Everyone was pleasant and professional. The service center and waiting area were clean and comfortable. My only complaint was that they seemed disor Everyone was pleasant and professional. The service center and waiting area were clean and comfortable. My only complaint was that they seemed disorganized. All I needed was one of my key fobs paired to my car because it wasn't done when I bought my car. I had to make an appointment, and I was told it would take 1.5 hours, which seemed like a long time. I waited for my car. After two hours, I went to ask them to check on the status. It was ready, but nobody had told me. When I looked at my receipt, it had actually been ready about a half hour prior to my inquiry. I was missing work to wait for something that didn't seem like it should have taken so long, and I wasn't happy additional time was wasted just waiting to me notified my car was ready. They didn't really seem busy, either. More

The service was good , however I was surprised that my car was not even washed ... even at the Ford and Honda dealer I would get a complimentary car wash ... I wound expect that with a $400 plus service f car was not even washed ... even at the Ford and Honda dealer I would get a complimentary car wash ... I wound expect that with a $400 plus service from Audi.. Also, I dropped my car off at 12pm and they told me a few hours only later to learn that they didn’t even start until the next morning . This caused some hardship for me as I didn’t request a loaner thinking it would only be a few hours not overnight . More

Jerald is the best service guy I’ve ever worked with. He always goes above and beyond! I have gone to him multiple times and try to only use him because I can always trust him to take care of me. Complete A always goes above and beyond! I have gone to him multiple times and try to only use him because I can always trust him to take care of me. Complete A+ More