Audi San Diego - Service Center

Timely Service Thank you George &Assistant; As a walk in was able to get my vehicle's service done within hours. Thanks to the service department for their promptn Thank you George &Assistant; As a walk in was able to get my vehicle's service done within hours. Thanks to the service department for their promptness & quality of their work!! More

First maintenance check on new Audi The service team at the dealership, particularly Damian and Brett with whom I worked, are thorough, knowledgeable, friendly, and very polite. I trust The service team at the dealership, particularly Damian and Brett with whom I worked, are thorough, knowledgeable, friendly, and very polite. I trust that I am in good hands with Audi of San Diego. More

Customer service at Audi San Diego is top notch. Very informative and responsive Service Writers. I was given a loaner vehicle while my car was being serviced and I always really appreciate that. informative and responsive Service Writers. I was given a loaner vehicle while my car was being serviced and I always really appreciate that. More

Be ready to wait for your car. Made appointment two weeks in advance for simple factory recall. Once I dropped it off, no one touched it that day and after a terse conversation at the end of the day, weeks in advance for simple factory recall. Once I dropped it off, no one touched it that day and after a terse conversation at the end of the day, the starting working on it the next mid morning. Why use appointments if you are just going to sit on cars? Second time this has happened at this dealer. Explanation given is that they were busy. Priority should be given to appointments but maybe it is being done by which car service brings in the most $$$. Not sure I can go here again and get that runaround... More

Outstanding customer service and maintenance on my Audi My 2018 had a dead battery and was stuck in my garage. I texted my service manager, Nacho Mireles and he gave me the telephone number of the towing s My 2018 had a dead battery and was stuck in my garage. I texted my service manager, Nacho Mireles and he gave me the telephone number of the towing service and took it from there. It is a relief, as a recent widow, to know I have someone at San Diego Audi as reliable and capable as Nacho to rely on for any needs for my Audi. He is truly a godsend! When a new battery was installed in my car, Nacho sent a Lyft to pick me up in Pt. Loma and bring me to the Audi Service facility on Mira Mar Road - excellent customer service! I couldn't ask for anything more! You need to give nacho a BIG raise! :) More

Brett is always great to work with! He is very attentive and really cares about the quality and level of service he provides. He is one of the main reasons I only get my Audi serviced at Audi San Diego. and really cares about the quality and level of service he provides. He is one of the main reasons I only get my Audi serviced at Audi San Diego. More

My service rep was very helpful and attentive. I like the Lyft service so I do not have to wait for my vehicle or arrange for someone to drop me off and pick me up. the Lyft service so I do not have to wait for my vehicle or arrange for someone to drop me off and pick me up. More

Thank you again Jerald We needed to tow in our A3 vehicle to the dealership for service. Jerald was accommodating to our schedule as always and made sure to wait and meet us We needed to tow in our A3 vehicle to the dealership for service. Jerald was accommodating to our schedule as always and made sure to wait and meet us even though we arrived towards the end of the day to drop off. Both explanation of work needed and quote were thorough. Even though the pickup was with another service advisor, I know as long as Jerald has gone through the paperwork beforehand, checking out is seamless because the entire service team is so friendly. No other dealer provides top notch service! More

Great attention to detail. Convenient drop off and overview of what to expect. Enjoyed the video showing what needed to be replaced. Easy communication via text and email. overview of what to expect. Enjoyed the video showing what needed to be replaced. Easy communication via text and email. More

I have the best service rep ever! George. He looks over what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we wait and accommodate us at every turn. More