Audi San Diego - Service Center

Damion makes my experience a 10/10 everytime. Appreciate you Damion! He constantly explains everything to me throughout and is communication is simply on point. He’s my go to! you Damion! He constantly explains everything to me throughout and is communication is simply on point. He’s my go to! More

professional I was a walk-in and Manny took good care of me. The only complaints are the absence of a loaner car offset by Lyft arrangements and some confusion ab I was a walk-in and Manny took good care of me. The only complaints are the absence of a loaner car offset by Lyft arrangements and some confusion about when car was ready for pickup. More

From the moment I walked in, the focus was only on sales. My “associate” only cared about sales. Never about doing what I needed. I am not interested in service with Audi in the future. The manager Russ, tr My “associate” only cared about sales. Never about doing what I needed. I am not interested in service with Audi in the future. The manager Russ, tried to assist, but he is apparently a new employee himself. It’s time for me to buy a new car-bad timing! More

Very nice & Cortes people with a professional attitude and always pin point what you car need and the best thing is that they clean the unit. Tank AUDI. and always pin point what you car need and the best thing is that they clean the unit. Tank AUDI. More

Outstanding service by “Nacho” Mireles. Professional and courteous. He explained the service that is going to be done and the options associated with the service. courteous. He explained the service that is going to be done and the options associated with the service. More

Amazing car runs brand new and better than ever. Given my description on what was happening they took and dissected every detail. Great service thanks description on what was happening they took and dissected every detail. Great service thanks More

George took care of business as always both in keeping me informed and making sure the problems were fully diagnosed and repaired so that I would be completely satisfied. informed and making sure the problems were fully diagnosed and repaired so that I would be completely satisfied. More

Excellent service as always! Thank you Brett V. and entire team. Even though there are (2) Audi dealerships between us (Murrieta and Escondido) the team at AUDI SD is like family. Expert service I tr entire team. Even though there are (2) Audi dealerships between us (Murrieta and Escondido) the team at AUDI SD is like family. Expert service I trust! More

Damien is the best service advisor and the dealership does a great job in providing a friendly and professional environment to relax in while waiting. does a great job in providing a friendly and professional environment to relax in while waiting. More

inaccurate inspection results and poor attitude I booked an oil change and shared engine light on. (This has happened 3 times since purchasing car in June, and each time the results from various rep I booked an oil change and shared engine light on. (This has happened 3 times since purchasing car in June, and each time the results from various repair shops have shared the code reading is not consistent. The light goes off for a while and returns, with new readings). When I went in for my scheduled oil change, I was told they dont do oil changes. They only provide services and can do the one I had a "free coupon for" when I first came to them after buying the used Audi in June ... for $199 or the 95K one for $499. I came for an oil change and a reading on the code. Instead I paid $400 for an oil change and was given an estimate for new pads and brakes and $5K for motor mounts etc. I took to 2 other shops. Both confirmed they were not sure where the pad/rotors recommendation came from (as I had just had that done less than 3 or 4 months ago) and said the code reading was inconclusive, so I will now be going to another specialist to get the engine light corrected. I don't need to be part of a quota. I've already been swindled by PCH Auto on this vehicle that I still 9 months later do not have clear title to and paid for a warranty but it was never purchased by the embezzler that owned PCH Auto in Oceanside. I've spend over $4K in repairs, Paid $9K for a little used car to get me around and now I have untrust worthy suggested repairs that put my repairs above the cost of the vehicle in just 9 short months of ownership with no clear title. (In other words I can't sell it.) More