Audi San Diego - Service Center

Great customer service by Scott, vehicle inspection video is a very nice tool to see how the condition of the car is. Waiting area has a lot of features to make your wait very comfortable. is a very nice tool to see how the condition of the car is. Waiting area has a lot of features to make your wait very comfortable. More

Friendly and efficient. Very comfortable environment to wait while my car was being serviced. Loved the free snacks. Audi employees are super friendly and knowledgable. A Very comfortable environment to wait while my car was being serviced. Loved the free snacks. Audi employees are super friendly and knowledgable. A great experience More

Walk in .. chip in window Something flew into our window and left a quarter inch diameter chip. I stopped by Audi San Diego to see if they had some sort of a glue to fix it. T Something flew into our window and left a quarter inch diameter chip. I stopped by Audi San Diego to see if they had some sort of a glue to fix it. They said that they use a company that comes by once or twice a week to deal with this and that the next time they would be in would be the following day. So we set up an appointment and I came back and within the hour they did the repair. It cost less than $100 and now the spot is the size of a pinhead… I can barely find it! Pretty amazing. Manny helped me out and he has always been so professional and helpful. More

Nacho and all the staff are amazing. Always feel well taken care of. Quick and efficient and good at communicating in person, by phone and by email. taken care of. Quick and efficient and good at communicating in person, by phone and by email. More

Great Job ! Great knowledge of service preformed. Explained service options well and listened to my concerns about services to be performed. Timely service well done!! Explained service options well and listened to my concerns about services to be performed. Timely service well done!! More

Quick response and I have an appointment for factory recommended miles service, but I ended up found my arm bushing( upper front ) Cracks, ended up getting a great price for buying the whole set of arm recommended miles service, but I ended up found my arm bushing( upper front ) Cracks, ended up getting a great price for buying the whole set of arm bushing from them. Nice and responsible consultant and services. More

Great service as per usual. Nacho worked to get me in and ensure I had a vehicle ready and waiting for me, and provided timely communications! ensure I had a vehicle ready and waiting for me, and provided timely communications! More

The people here are always so friendly, helpful, and knowledgeable. Thank you so much for everything. You guys are the best and my car is always great after it’s service. knowledgeable. Thank you so much for everything. You guys are the best and my car is always great after it’s service. More

Poor Service I was literally the first person at the service department in the AM. Scott, pleasant person, set me up and advised the service would take approx. an I was literally the first person at the service department in the AM. Scott, pleasant person, set me up and advised the service would take approx. an hour, which is not unreasonable since it was a simple service. Over 3 hours later my car arrived, which took me 2 times to request the status of my car. (This is the second time this has happen to me) When I get into my car, the radio station is changed and it is blaring! My personal USB cord was pulled out of the center console, which I had neatly placed inside the console with my sun glasses. Because the cord was pulled all the way out, my glasses had been turned on their lens. Additionally, there were greasy smuggest on the black wood dash. I smelled like a food grease not mechanical fluids. More

Love the waiting lounge. Very comfortable while we wait for our vehicle. Although I would have liked for better assistance from Scott minimal info from him. I had to find out what issues my car had through for our vehicle. Although I would have liked for better assistance from Scott minimal info from him. I had to find out what issues my car had through video. If he would have told me at the time of check out I would have made appointment to fix problem the tech found in my car. More