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Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

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March 18, 2020

Excellent Experience Gerald was accommodating, got my car in asap, and kept me well informed. Repairs were all under warranty and they performed the required recall work More

by KMKNZY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
May 07, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review about Gerald. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2020

Good as always. Jerald was extremely helpful as usual. the service was great and having a loaner is always a nice support from the dealer. Please keep up with what yo More

by VICTOR.TIRADO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
May 07, 2020 -

Audi San Diego responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. We hope to see you soon!

March 18, 2020

Very friendly and on time services. Pick up & drop off service was great too. Easy to make appts & long term trusted advisor is essentials. Thank you Nacho!!! More

by PAULINAR
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Audi San Diego responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Audi San Diego

March 18, 2020

Everything went very smooth my loaner car was there for me in the morning service representative Brett always a pleasure to see who always make sure I’m taken care of More

by ROSIEN
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Van Gompel
May 08, 2020 -

Audi San Diego responded

Hi, we are so happy to read such a great review about Audi San Diego! We can't wait to see you again, have a great day!

March 17, 2020

Good Service provided from Audi San Diego - Damien Very good services provided by Damien on the 30K miles maintenance for my Audi Q5. Unfortunately, my concern of the passenger side air-bag signal lig More

by VAUGHNCHANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2020

Great service. Extremely happy with the service team. Nacho took care of my car and kept me informed on the repairs needed. Great customer service. More

by CHAVEZRS
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Audi San Diego responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2020

There are always helpful, attentive, and responsive. They treat you like an important customer, not just a number. They do it better than most luxury car dealers. More

by BURNSFAMILY951
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
May 07, 2020 -

Audi San Diego responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi San Diego! We look forward to your next visit! Take care!

March 17, 2020

Audi Service Audi service team always takes great care of both me and my car. Communication, as always, was great. New feature of sending video of car inspection v More

by adam64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Audi San Diego responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 17, 2020

Jerald is always professional, personable, and efficient. He always provides excellent service with a smile. The technical and customer service at Audi San Diego is top notch!! More

by KROD1999
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
May 07, 2020 -

Audi San Diego responded

Hi, we're glad you had such a wonderful experience with Jerald! Thank you again for leaving us this response!

March 17, 2020

Dealer Monopoly on Recall Repairs These places are palaces but the little secret is that the consumer pays for them. Hey, Damien is as charming as one can get. Personable, gracious a More

by EWOOLLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi San Diego! We can't wait to see you again, have a great day!

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