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Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

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March 30, 2020

Good Experience The reservation process was easy. Brett was polite and helpful. I was unable to pick up my vehicle at first and had to leave it for a few extra days More

by BRBAER
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
May 07, 2020 -

Audi San Diego responded

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 30, 2020

Oil Change The employees I have had experience with are very knowledgeable and competent. They have extensive product knowledge and explain the various options t More

by vk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Picozzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Audi San Diego responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you again for the great review! We look forward to your next visit!

March 29, 2020

Going the Xtra Mile I found that the service group went the extra step to solve my issue with charging the etron. I was having an issue charging in a 110v outlet while w More

by dw2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future!

March 29, 2020

From setting the appointment to checking in was excellent. The advisor always kept me up to date with everything. The next appointment I need in the near future will be with him again. More

by ALISSONMAE
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Audi San Diego responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

March 29, 2020

Very knowledgeable and addressed all my concerns. Also got me checked in and out quickly. Whenever I have to bring in one of my Audi's, I ask to get scheduled with Brett. More

by JASON.NECHODOM
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
May 07, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. We can't wait to see you again, have a great day!

March 29, 2020

I always receive good service from this team; even during the time of the corona lockdown and uncertainty. Scott was always communicating and they provided with a loaner car for 3 weeks. More

by pvillaver
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy, Jerald Camacho
March 26, 2020

Great Service At San Diego Audi Damien and the team did a great job, excellent service. We are very happy with the worked that was done on our Audi S 3 More

by GMUNOZ1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2020 -

Audi San Diego responded

We appreciate your positive review about your recent experience with Damien and the team! Thank you, and have a fantastic day!

March 26, 2020

Nacho is an Awesome Service Rep! When I didn't get much traction from the sales department on a few issues following a purchase, I called Nacho and he IMMEDIATELY addressed every issu More

by CLAYRUFUS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Audi San Diego responded

Hi! We're so happy Nacho was able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 26, 2020

Everything went very well. The service department went out of their way to take care of some additional things that I needed. It was a very pleasant experience. for me. More

by LINNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Manny Gastelum
May 07, 2020 -

Audi San Diego responded

Linna, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2020

Great Service Damian always does a great job and always goes out of his way!Id like to say its only for me but I have seen him treat everyone he encounters like tha More

by RBH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! We hope to see you soon!

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