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2,342 Reviews of Audi San Diego - Service Center
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April 07, 2020
Very professional and courteous service advisor given the current Public Health Crisis. The process was as efficient as possible given the circumstances. Thank you and stay safe current Public Health Crisis. The process was as efficient as possible given the circumstances. Thank you and stay safe More
by MARC
Verified CustomerEmployees Worked With
April 06, 2020
Nacho was great! Had to come in to have a bracket replaced in response to a recall. Overall a pleasant experience. Nacho was very efficient, the waiting room was comf Had to come in to have a bracket replaced in response to a recall. Overall a pleasant experience. Nacho was very efficient, the waiting room was comfortable and the coffee was great! More
by SUSANBEACH11
Employees Worked With
April 06, 2020
Non warranty repairs This is my 2nd review (for my 2nd vehicle) this month. The 1st was warranty and the 2nd was routine service plus repairs that were discovered during This is my 2nd review (for my 2nd vehicle) this month. The 1st was warranty and the 2nd was routine service plus repairs that were discovered during this service. While I know that Audi vehicle repair costs has risen with the economy, I feel that my service advisor is careful to point out which things are urgent and those that can wait until the next scheduled service. Some businesses would simply tell you that all was urgent and safety related to get the work now. For this reason I trust the Audi team. Even though there is another dealership closer to my home, this is why I purchase and service my vehicles at Audi San Diego. I also had a moment to spend with the General Manager to discuss possibilities for my next purchase. This was very helpful in setting my sights for the right model and equipment. Everyone that I encountered at this store is very friendly and helpful. More
by BGROSS RS5
April 06, 2020
Quick & Easy I had a great experience at Audi San Diego! George greeted me upon arrival and was incredibly helpful throughout the process. Everyone was friendly an I had a great experience at Audi San Diego! George greeted me upon arrival and was incredibly helpful throughout the process. Everyone was friendly and the service was very efficient. More
by SARAHMARLOWE7
Employees Worked With
April 04, 2020
Nacho was very helpful as always. He explained a few things for me and made sure I was in and out as quickly as possible. Great experience. things for me and made sure I was in and out as quickly as possible. Great experience. More
by MANGELLO12
Employees Worked With
April 03, 2020
65k service for Q5 Service visit was smooth and convenient. Finished the required service and then decided to do new tires and alignment, so took a loaner out to finish Service visit was smooth and convenient. Finished the required service and then decided to do new tires and alignment, so took a loaner out to finish some errands while the rest of the work was finished. More
by SJOHNSON1444
Employees Worked With
April 03, 2020
Way too overpriced. $100+ for labor that another place quoted at $30. That's a cheap example. And if your car is modded in any way, stay away from here. I used to be a loyal customer for nearly a decade. quoted at $30. That's a cheap example. And if your car is modded in any way, stay away from here. I used to be a loyal customer for nearly a decade. But when the time came for major repairs, that loyalty wasn't returned. It's a business, plain and simple. They don't GAF about personal relationships with their clients. They'll overcharge and nickel and dime you any way they can, whenever they can. More
by AARON957
Employees Worked With
April 01, 2020
Above and beyond Service went above and beyond as always. I received a quick appointment for a minor repair/consult. When I arrived I was assisted without having to w Service went above and beyond as always. I received a quick appointment for a minor repair/consult. When I arrived I was assisted without having to wait. More
by BJDAS
Employees Worked With
Damien Burton
March 31, 2020
35K Service for Q5 Things are pretty slow during the COVID-19 outbreak, with the Sales Dept shut down completely, but I was gratified that the Service Dept is up and run Things are pretty slow during the COVID-19 outbreak, with the Sales Dept shut down completely, but I was gratified that the Service Dept is up and running. Damien provided super service, being totally sensitive to the need for social distancing, and the entire dealership is demonstrating great care in disinfecting and sanitation. There was a recall service required on my vehicle, and they didn't have the part in stock, so I had to leave the vehicle overnight. But they offered a free loaner so no problem. They finished all the work early the next morning. They even fixed an annoying squeak in the steering column that I had neglected to point out when I dropped off the vehicle. Great job all around. Thanks. More
by ROBERTZ
Employees Worked With
Damien Burton
March 31, 2020
Great Experience Everyone I dealt with was very professional and Horacio was quick to respond to my voicemails and texts. They made getting my car serviced nice and ea Everyone I dealt with was very professional and Horacio was quick to respond to my voicemails and texts. They made getting my car serviced nice and easy during this time. More
by Jen R
Employees Worked With
