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2,342 Reviews of Audi San Diego - Service Center
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April 23, 2020
Damien is the Best!! Damien, my service advisor makes owning my Audi an awesome experience. He always over delivers and within his estimated times. He is by far the best Damien, my service advisor makes owning my Audi an awesome experience. He always over delivers and within his estimated times. He is by far the best part of owning an Audi. The waiting room is always clean and an easy place to get work done, have a bottle of water and a snack. I feel spoiled to work with Audi San Diego. More
by SANDIEGOWILLIAM
Verified CustomerEmployees Worked With
Damien Burton
April 23, 2020
Went well The service was very timely and helpfully done. George helped identify the most important items needing doing, since this was a service dictated by ti The service was very timely and helpfully done. George helped identify the most important items needing doing, since this was a service dictated by time since last service rather than mileage. More
by Raudi driver
Employees Worked With
April 22, 2020
Good quality repair work I negotiated some cosmetic repair work in connection with the purchase of my used Audi from Audi San Diego. The repairs were performed within about a I negotiated some cosmetic repair work in connection with the purchase of my used Audi from Audi San Diego. The repairs were performed within about a week, and were perfectly done. The nearly new Audi A5 loaner car I was provided with was also wonderful. More
by todd43
Employees Worked With
Rosalina Caballero, Alexander Sovran, Joe Caffrey
April 22, 2020
First oil change of new car They picked up the car from my work on time. Changed the oil and rotated tires. I suggest they confirm when I need the car back as I was without a r They picked up the car from my work on time. Changed the oil and rotated tires. I suggest they confirm when I need the car back as I was without a ride home. More
by BVERHOEVEN
Employees Worked With
April 21, 2020
I received excellent service throughout the whole process from the moment I got to the dealership till the moment I left. Everyone made me feel at home and were very professional also they had my car in a ti from the moment I got to the dealership till the moment I left. Everyone made me feel at home and were very professional also they had my car in a timely manner. More
by JOSEALOPEZCORTEZ
April 15, 2020
1st time Damian was great. Loved that he left detailed voicemail - made it so easy to plan or call him back with answers. Loved the easy in, easy out experien Damian was great. Loved that he left detailed voicemail - made it so easy to plan or call him back with answers. Loved the easy in, easy out experience. More
by GG4D
Employees Worked With
Damien Burton
April 13, 2020
I recently dropped my vehicle off at your dealership on Friday for 2 recalls. It came back that my thermostat bracket is broken only a few days outside my warranty. I’ve reached my 4 years but not 40,000 m Friday for 2 recalls. It came back that my thermostat bracket is broken only a few days outside my warranty. I’ve reached my 4 years but not 40,000 miles. I’m really upset about the decision that your dealership chose. I love my car but now I can’t drive it without the fear of my vehicle overheating or worse catch fire! I appreciate your diligence in making sure I’ve taken the necessary measures to insure my safety due to the recalls. During this time of our pandemic with Covid-19, I had hope that Audi would done the right thing to ease my anxiety about the recent discovery of my broken thermostat just a few days outside my warranty and during our pandemic. However, I was told to wait until it causes more damages. I honestly can’t believe this what I heard. Please forward my letter to your general manager and service manager. Ask them to review the video that was sent to us by your serviceman. I would like to dispute this decision. More
by KRUNKBERRY
Employees Worked With
April 13, 2020
Amazing Customer Service The service department, Damien Burton in particular has the best customer service traits that I have witnessed to this day. The way he explained my p The service department, Damien Burton in particular has the best customer service traits that I have witnessed to this day. The way he explained my problem made it simple for me to make a decision and he made me fully understand the issue at hand. More
by mayomart1
Employees Worked With
Damien Burton
April 13, 2020
Great customer service! I appreciated how all of the service advisors worked together to assist all customers even when their assigned service rep was temporarily unavailable. service advisors worked together to assist all customers even when their assigned service rep was temporarily unavailable. More
by VertaS
Employees Worked With
Nacho Mireles, Damien Burton
April 13, 2020
George is the best, best customer service around! Always communicates with me regarding what repairs are needed. He is always a pleasure to work with! communicates with me regarding what repairs are needed. He is always a pleasure to work with! More
by xgirld
Employees Worked With
