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Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

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April 28, 2020

Bad experience not friendly, and kind of rude to be honest. made me feel like if I was lying about what I was actually told by another audi service rep. More

by MARLAMAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April 27, 2020

Great Service I have been coming here for 7 years. They always provide excellent and reliable service. They now have a text notification system that includes a sh More

by BATEMANBILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi, thank you so much for your positive comments about Audi San Diego! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 26, 2020

For the second time the mechanic leaves certain things wrong for me, the first time I left the head packing wrong and there was a need to bring the car back, in this last time I bring the A8 for a damage More

by OSCARANGELVP
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Centofanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Jordan, Richard Albach, Manny Gastelum
April 26, 2020

Car given was not of the same standard. It was difficult for me to dive the one that I was given. Also took more time than promised. More

by KUMAR.UTKARSH339
Recommend Dealer
No
Employees Worked With
Not remember the name of the employee
May 27, 2020 -

Audi San Diego responded

Kumar, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (855) 971-8832 at your earliest convenience and we will do our best to resolve this with you.

April 26, 2020

A great service experience The recently implemented pick up/drop off service was on time as scheduled. The service rep Damien Burton was fantastic - kept me informed, explained More

by DANI_SOCAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 08, 2020 -

Audi San Diego responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2020

Audi went over and beyond during this hard time to assist. Everything was amazing. I only gave 4 out of 5 stars because I was sadden my vehicle did not get a complimentary car wash. I always loved tha More

by MS.EVANS0
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho, Russ Schwartzman
May 08, 2020 -

Audi San Diego responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 26, 2020

Best service department I have ever been to. I will definitely be back and would definitely recommend them to anyone. I could not be happier with the service received. More

by cmurray111584
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Damien Burton
May 07, 2020 -

Audi San Diego responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2020

Service was timely and well done. I appreciate their professional manner. They picked up my car and made the whole experience very convenient. Yes yes More

by TANYAVMALK
Recommend Dealer
Yes
Employees Worked With
Nacho
April 24, 2020

Always a pleasure to work with the service team! They take good care of my car and the staff is super helpful. Shout out to Jerald who makes taking my car in a breeze without me wanting to pull my hair o More

by VELARDE182
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
May 08, 2020 -

Audi San Diego responded

Hi there, thank you for your kind review; we are happy to pass along your comments to Jerald and the team here at Audi San Diego! We look forward to your next visit! Take care!

April 24, 2020

Service was excellent on time. The adviser has a lot of knowledge on the Audi cars. He also knows what part was recalled and advised us according More

by DESALEGNE1
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
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