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Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

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May 03, 2020

Damien was awesome!! He addressed all my concerns and took care of me with professionalism. Thank you so much Damien. Explained all my questions too. More

by jessicaovercash
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 08, 2020 -

Audi San Diego responded

Hi there, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2020

Awesome. Kept me abreast of progress. Checked everything out. Top notch service from Brett as always. All issues were attended to and car was delivered clean. More

by VMROJO
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
May 08, 2020 -

Audi San Diego responded

Hi there, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi San Diego! Please don't hesitate to reach out to us if there's anything more we can do!

April 30, 2020

This is my 2nd car purchase from AUDI San Diego. Sales staff was not pushy and very helpful. Service department is knowledgeable and accommodating, thanks to Brett for always being will to work around my More

by BRIAN9Z
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
May 08, 2020 -

Audi San Diego responded

Brian, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2020

Happy Customer Great customer service at Audi San Diego. Really like the video that the tech takes of the car and sends to the owner. Service manager (Brett) suppl More

by CBIWALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Amaechi Anyanwu
May 08, 2020 -

Audi San Diego responded

Hi, thank you so much for your positive comments about Audi San Diego! We're looking forward to your next visit with us!

April 30, 2020

I typically have a good experience and have always worked with Brett. While George was very nice, not the best experience due to communication delays. More

by Tholley_33
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2020

My car was not properly fixed, still making the air noise George customer service was good, but the tech department was not able to test my vehicle on the fwy so the visit was worthless and waste of $ 1,299 p More

by JUAN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan from tech dept and his boss were not helping at all
April 29, 2020

Great service! Very professional. I love the video report that shows you your car and what work was done. Would have liked a car wash but understand having less employees during virus. Great to have car pick More

by MARYCLAPP_SD
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Audi San Diego responded

We appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2020

Service was efficient and very helpful. With times being uncertain this added that bit of normalcy. Appreciate the eventual steps taken for the safety of their employees. More

by ALISSONMAE
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Audi San Diego responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2020

I had a terrible experience from a rude advisor in the beginning(Nacho) to a very rude and unhelpful manager(Russ) at the end who just blames the call center for everything that happened and even told me More

by ESTRADAO91
Recommend Dealer
No
Employees Worked With
Horacio Mireles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Schwartzman
April 28, 2020

Damian was very helpful, friendly and informative. Answered all our questions and addresses all our concerns. Will be going back to Audi for our services needs. More

by ADRIAN
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 08, 2020 -

Audi San Diego responded

We appreciate your positive review about your recent experience with us, Adrian! We sincerely thank you for your business, and we look forward to seeing you again soon!

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