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2,342 Reviews of Audi San Diego - Service Center
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June 12, 2020
Enjoyed AudiCare from Home Thank you for picking up my car from home for its annual AudiCare servicing. This was extremely convenient to make sure S6/Q7 are ready! Thank you for picking up my car from home for its annual AudiCare servicing. This was extremely convenient to make sure S6/Q7 are ready! More
by RAPHAEL_AGUIRRE
Verified CustomerEmployees Worked With
June 11, 2020
Awesome, as always. I'm on my fourth Audi with this dealership, and it is always a pleasure coming to service my car. Thank you for taking such good care of me and my ca I'm on my fourth Audi with this dealership, and it is always a pleasure coming to service my car. Thank you for taking such good care of me and my car. More
by CHRISTINE.CUMMINS
June 11, 2020
Always good service when I bring my car in . Jerald my service advisor is awesome. Also like the video the service department sends to let see what is going on with your car. service advisor is awesome. Also like the video the service department sends to let see what is going on with your car. More
by MERDISMAURICE
Employees Worked With
Jerald Camacho
June 11, 2020
efficient and professional service Every visit all personnel have been polite and friendly, professional and informative, and have completed the task with good efficiency. The waiting Every visit all personnel have been polite and friendly, professional and informative, and have completed the task with good efficiency. The waiting areas and restroom have been maintained clean and pleasant. More
by THEROBBINSHOME
Employees Worked With
Mitchell Briones, Manny Gastelum, Damien Burton
June 10, 2020
Disappointed every time I've been to Audi San Diego for service a few times, never again. I've been disappointed every time with the lack of professionalism and poor communic I've been to Audi San Diego for service a few times, never again. I've been disappointed every time with the lack of professionalism and poor communication. It's worth the extra miles to go to Audi Carlsbad. More
by MICHAEL.TREZZA
Employees Worked With
June 10, 2020
audi repair Audi service San Diego went out of their way to resolve all of our problems. The only request is that you don;t use my husbands email, Mandyfloyd @ s Audi service San Diego went out of their way to resolve all of our problems. The only request is that you don;t use my husbands email, Mandyfloyd @ san,rr,com. We are getting duplicate reviews and I am the primary user of th car. Hee very rarely drives my car, More
by MKELLMAN
Employees Worked With
Jerald Camacho, Russ Schwartzman
June 10, 2020
Proactive service from Audi San Diego Particularly impressed that Manny responded on his day off to my call for routine service Also liked the video that showed the technician measuring t Particularly impressed that Manny responded on his day off to my call for routine service Also liked the video that showed the technician measuring tire tread depth and brake pad thickness. More
by TED
Employees Worked With
Binan, Manny Gastelum
June 10, 2020
hospitality Good and fast! The staff was very helpful, understanding, accommodating. A great experience! Daniel went above and beyond to help out. Thanks for your Good and fast! The staff was very helpful, understanding, accommodating. A great experience! Daniel went above and beyond to help out. Thanks for your great service! More
by NAM.SHIN
Employees Worked With
Other Employees :
Scott Kealy, Brett Van Gompel, Manny Gastelum, Damien Burton, Jerald Camacho, Joe Caffrey , Russ Schwartzman
June 09, 2020
Tire Changing Maladies My recent service at Audi San Diego was less than successful. One of the items accomplished was the replacement of all four tires with like-kind tire My recent service at Audi San Diego was less than successful. One of the items accomplished was the replacement of all four tires with like-kind tires. The person responsible for changing the tires marked all four wheels to such an extent that polishing compound needed to be used to remove most of the striations. Further, two of the wheels have permanent gouges in the surface face of the wheels and would probably require replacement. After a month of this being reported, there has been no resolution. Finally, when Audi inflated the tires, the "technician" over-inflated the tires and delivered the car in that condition. Audi clearly states (in the service manual and on the door frame) that the pressure is to be 39f/33r psi. All four tires were inflated to 47psi. A serious lack of attention to detail. I've used Audi of San Diego for a very long time and this is the first instance of them underperforming. More
by DESIGNWERKES
Employees Worked With
June 07, 2020
Brought my car in for routine maintenance. Loaner was provided and the the process was quick. Service was completed when promised and customer service was excellent. provided and the the process was quick. Service was completed when promised and customer service was excellent. More
by PCARRILL31
Employees Worked With
