2,342 Reviews of Audi San Diego - Service Center
Horacio always takes great care of my RS3 and of my needs. He keeps me updated through my preferred method of texts and always deliver more and faster than he promised. needs. He keeps me updated through my preferred method of texts and always deliver more and faster than he promised. More
Great service; nice facility; very professional This people at this dealership are very welcoming, It is sparkling clean with a couple of nice waiting rooms. There's not the usual coffee, drinks a This people at this dealership are very welcoming, It is sparkling clean with a couple of nice waiting rooms. There's not the usual coffee, drinks and snacks due to COVID, but the wait wasn't long. I've been coming here for ~17 years for annual service on my 2000 TT and now 2012 TT and the service has always been top notch. More
Did not fix problem Damion Burton very polite and somewhat helpful. Brought my car in for a recall and a service problem I was having. Recall problem was fixed.. My se Damion Burton very polite and somewhat helpful. Brought my car in for a recall and a service problem I was having. Recall problem was fixed.. My service problem had to do with car making large warning noise saying to check tire pressure and store in MMI I am rather certain this is display indicator and not tire pressure. This problem has been going on for a couple years. I would like it fixed but I have about given up. It is annoying. I live in Point Loma and am not eager to make the trip up to your dealership again for exactly same problem. As there was no hand sanitizer in the costumer lounge I used some sitting on an empty desk. One of your sales people actually got mad over that. Your bad. More
I've always liked the dealership. This is my second Audi. Working with sales is always a challenge but service is excellent. Would like to find a way to avoid sales but still have the car serviced when appro Working with sales is always a challenge but service is excellent. Would like to find a way to avoid sales but still have the car serviced when appropriate (warranty or recall). Otherwise, I just use Dennis Sherman in La Mesa. More
Side Assist Fix Got windows tinted at another company and they broke my side assist cable in the back door. Was able to get Audi San Diego to fix it first thing afte Got windows tinted at another company and they broke my side assist cable in the back door. Was able to get Audi San Diego to fix it first thing after the weekend....of course I had the other company pay for their mistake! Courteous and professional service! More
who else can you go to on a new car Went in for a recall and made a appointment and asked for a loaner for the day.NO LOANER!! loss of work and they knew it......... Went in for a recall and made a appointment and asked for a loaner for the day.NO LOANER!! loss of work and they knew it......... More
Took my car in a couple of months ago for an oil change was was charged $900. My car still has the same check engine light on as before and when addressed with dealership i was told I needed to buy a light was was charged $900. My car still has the same check engine light on as before and when addressed with dealership i was told I needed to buy a light bulb in order to remove engine light. I was told my car would be washed a sprayed (due to COVID) snd it was not. I will not be taking my car to the dealer and I can’t tell anything was done to my car. #robbedbyaudi More
Super Helpful & Communicated Clearly Great experience with Damian. He was very helpful and answered all my questions. I also appreciated the sensitivity to the COVID pandemic: they were c Great experience with Damian. He was very helpful and answered all my questions. I also appreciated the sensitivity to the COVID pandemic: they were careful about cleanliness. My only beef is that there is not much room to maneuver in their lot and service area with the car - difficult to get out and even get in at times. Service was very good. Thanks. More
I’ve been coming to Audi San Diego for 11 years and each time I visit my experience is even better than the last. I don’t know how they continue to excel and raise the bar, but they do it every time. The en time I visit my experience is even better than the last. I don’t know how they continue to excel and raise the bar, but they do it every time. The entire team is great. This time Manny helped my car with its first oil change and he’s incredibly friendly, knowledgeable, and helpful. Thank you so much, Manny!!! More
Poor experience. No clear comm by the service rep. Also, horrible experience with the loaner call process. Also, did not feel very welcome at the dealership. Will probably not come to Audi SD for my next ca horrible experience with the loaner call process. Also, did not feel very welcome at the dealership. Will probably not come to Audi SD for my next car. More