Back

Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

Sort by
June 24, 2020

Horacio always takes great care of my RS3 and of my needs. He keeps me updated through my preferred method of texts and always deliver more and faster than he promised. More

by Semantix
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Audi San Diego responded

Hi, we are very happy Horacio provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2020

Great service; nice facility; very professional This people at this dealership are very welcoming, It is sparkling clean with a couple of nice waiting rooms. There's not the usual coffee, drinks a More

by LHICKLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 02, 2020 -

Audi San Diego responded

Hello, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi San Diego! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 24, 2020

Did not fix problem Damion Burton very polite and somewhat helpful. Brought my car in for a recall and a service problem I was having. Recall problem was fixed.. My se More

by DOROTHY.RIDLEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Sep 24, 2020 -

Audi San Diego responded

Hi Dorothy, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 971-6262. We look forward to hearing from you.

June 24, 2020

I've always liked the dealership. This is my second Audi. Working with sales is always a challenge but service is excellent. Would like to find a way to avoid sales but still have the car serviced when appro More

by annhogan
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 02, 2020 -

Audi San Diego responded

Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2020

Side Assist Fix Got windows tinted at another company and they broke my side assist cable in the back door. Was able to get Audi San Diego to fix it first thing afte More

by BELLAJJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the service person who was working on the car in the text video I received. , Scott Kealy, Manny Gastelum
Jul 02, 2020 -

Audi San Diego responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 24, 2020

who else can you go to on a new car Went in for a recall and made a appointment and asked for a loaner for the day.NO LOANER!! loss of work and they knew it......... More

by DUCE5656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
So glad to see Don is not seen here beware of him all about his pocket.
June 24, 2020

Took my car in a couple of months ago for an oil change was was charged $900. My car still has the same check engine light on as before and when addressed with dealership i was told I needed to buy a light More

by C_1202
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Super Helpful & Communicated Clearly Great experience with Damian. He was very helpful and answered all my questions. I also appreciated the sensitivity to the COVID pandemic: they were c More

by MEI-LING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 02, 2020 -

Audi San Diego responded

Hi Mei-ling, thank you so much for your positive comments about Audi San Diego! Please don't hesitate to reach out to us if there's anything more we can do!

June 22, 2020

I’ve been coming to Audi San Diego for 11 years and each time I visit my experience is even better than the last. I don’t know how they continue to excel and raise the bar, but they do it every time. The en More

by THENDOFMUSIC
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Jul 02, 2020 -

Audi San Diego responded

Hello, it's experiences like yours that really keep us motivated! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 21, 2020

Poor experience. No clear comm by the service rep. Also, horrible experience with the loaner call process. Also, did not feel very welcome at the dealership. Will probably not come to Audi SD for my next ca More

by EUSSURA
Recommend Dealer
No
Employees Worked With
Manny Gastelum
...
26
...