Back

Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

Sort by
June 25, 2020

oil change tire rotation Audi service center always provides great service with help from great people. Audi service is always very thorough and top quality of communication More

by nchavez399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albach, Manny Gastelum
Jul 02, 2020 -

Audi San Diego responded

Hello, thank you so much for your feedback! We hope you have a great day!

June 25, 2020

Jerald in the service department and Dylan the mechanic were excellent. I will most definitely come back due to the service provided on my vehicle. Thank you Audi for the great team! More

by VOLCOM082586
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 02, 2020 -

Audi San Diego responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 25, 2020

Way too expensive but the did a good job. My 19 year old daughter took the car in for me. She said Manny was rude and Jerald who helped at the conclusion of the service was nice. They promised a car wash. More

by KimK
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum, Jerald Camacho
Sep 24, 2020 -

Audi San Diego responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (855) 971-6262 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Sep 24, 2020 -

Audi San Diego responded

Kim, we are disappointed to learn of your experience here at Audi San Diego, but will take this opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (855) 971-8832.

June 25, 2020

Joe, Dan and Mario were very helpful. I really enjoyed how low pressure the place was. Highly recommend! Al employees were kind and able to address my concerns in a timely manner. More

by ANALIESESANCHEZ
Recommend Dealer
Yes
Employees Worked With
Mario Chabayta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Chappelle, Joe Caffrey
Jul 02, 2020 -

Audi San Diego responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. Thanks for the recommendation, and have an amazing day!

June 25, 2020

So disappointed all the time when I dropped my car for service or any issue They don’t check your history about your vivar but specially when I have an extended warranty They always said I can’t find you More

by TAVATOMC
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Audi San Diego responded

Hello, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 971-8832 so we can work towards a resolution. Thank you, and we look forward to hearing from you.

June 25, 2020

Could be more attentive and communicate better. i had to initiate calls myself to find out what was happening. Turn around is reasonable. Advisor dependent. More

by Bry.cal.del
Recommend Dealer
Yes
Employees Worked With
Don Bragg
1.0
This rating includes all reviews, with more weight given to recent reviews.
George E. GUSHULAK II
2.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Van Gompel, Richard Albach
Sep 25, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 971-8832 so we can work towards a resolution. We look forward to hearing from you.

June 25, 2020

Every time I go in I’m treated like I’m really somebody Service with George or with Fernando OUR salesman. Everyone is friendly and very Curtis it’s an absolute joy to go in there to The Dealer More

by 2DOVES
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Fulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cesena, Joyce Jung
Jul 02, 2020 -

Audi San Diego responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi San Diego! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2020

Thorough Service The technician did a thorough undercarriage inspection finding a potentially dangerous condition in the front suspension and steering. Only a thoroug More

by SDMICHELLEH
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Audi San Diego responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2020

Great Experience equals Repeat Service Great experience, timely work that was flexible to my schedule. Price was reasonable and actually under quoted price. Lines were not long and every ef More

by KURT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Audi San Diego responded

Kurt, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

June 25, 2020

Scott Kealy always takes good care of me. He is courteous, helpful, efficient, and always seems to understand the customer’s perspective. He goes above and beyond the requirements of the job. . More

by GH
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy
Jul 02, 2020 -

Audi San Diego responded

Hello, we're so glad that Scott was able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

...
25
...