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2,342 Reviews of Audi San Diego - Service Center
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June 30, 2020
Everything was great. Damien always plans ahead to make it the smoothest experience possible. No complaints here. I will be back in about one year or 10k miles. Thanks again. it the smoothest experience possible. No complaints here. I will be back in about one year or 10k miles. Thanks again. More
by BWONG06
Verified CustomerEmployees Worked With
Damien Burton
June 30, 2020
Great service. Wish a courtesy wash were included as my vehicle was dirtier than when I dropped it off but great service nonetheless. -G T vehicle was dirtier than when I dropped it off but great service nonetheless. -G T More
by Germani.THURLOW
Employees Worked With
Manny Gastelum, Jerald Camacho
June 30, 2020
45k mile service Always very friendly and helpful. I usually work with Brett but as he was unavailable, Jerald helped me and provided excellent service. I will conti Always very friendly and helpful. I usually work with Brett but as he was unavailable, Jerald helped me and provided excellent service. I will continue to bring my car to this dealership. More
by WRIGHTHOUSE
Employees Worked With
Jerald Camacho
June 30, 2020
Nice place and a professional team 👌 👏 👍 thanks. Nabi The sales person was so helpful and we keep in touch until he gets me the deal I want when I got my A6. Manny was nice as same as Nabi, but at the se The sales person was so helpful and we keep in touch until he gets me the deal I want when I got my A6. Manny was nice as same as Nabi, but at the service department. Thank you so much Audi San Diego. More
by Michael Desouza A6
June 30, 2020
Quick turnaround during Covid George Gushulak is awesome. Got me in reasonably fast while everyone is practicing social distancing. I had to defer this service during the essenti George Gushulak is awesome. Got me in reasonably fast while everyone is practicing social distancing. I had to defer this service during the essential only period. As soon as everything was up he got me in. Thanks for arranging the loner. All the other staff were amazing as well. More
by ADMORTON
June 30, 2020
Great Service Had to do 40K service. The process was very easy and seamless. The advisors were very friendly and knowledgeable. I thought the service center was Had to do 40K service. The process was very easy and seamless. The advisors were very friendly and knowledgeable. I thought the service center was safe with the employees all wearing mask as well as the customers. Thank you. More
by JAMESBRANCH
June 28, 2020
Outstanding Issues All previous issues with regard to the services received at Audi San Diego have been satisfactorily resolved. Thanks to George Gushulak for keeping o All previous issues with regard to the services received at Audi San Diego have been satisfactorily resolved. Thanks to George Gushulak for keeping on top of this issue and absolutely correcting our previous problems. More
by DESIGNWERKES
Employees Worked With
June 28, 2020
Jerald Camacho is a champ. Took great care of us and fixed a recurring problem that previously was not resolved. His attention to detail is unparalleled. fixed a recurring problem that previously was not resolved. His attention to detail is unparalleled. More
by CWEBSTER12
Employees Worked With
Jerald Camacho
June 28, 2020
over charged 2 year old car that said service due and only 2700 miles on car. Absolutely nothing wrong with car, However it was treated as a 20,000 mile service. 2 year old car that said service due and only 2700 miles on car. Absolutely nothing wrong with car, However it was treated as a 20,000 mile service. Am still in shock how this could result in a $770. charge. Am not sure I could ever return if anything does go wrong with car. Damien Burton has always been helpful in past with my husband's 5 year old Q5, but he was off on the day it was serviced. More
by BERGJERRI1
Employees Worked With
Damien Burton
June 26, 2020
Avoiding coolant pump warranty repair Service writer was very courteous and congenial however he and/or the technician fabricated a tale that an oil leak on the cam bridge caused the coola Service writer was very courteous and congenial however he and/or the technician fabricated a tale that an oil leak on the cam bridge caused the coolant pump/thermostat assembly to fail and therefor Audi would not replace the pump as required by the recent lawsuit. They would repair the leak and replace the pump/thermostat assembly for $3,500. An independent mechanic verified that the cam bridge oil leak was insignificant and did not cause the pump failure. The failure was a cracked plastic thermostat housing which he replaced with an after market metal housing for $1,000. FYI Audi San Diego shop rate is $199/hr. This is the second pump failure in 75,000 miles on a A4, 2.0T. Audi San Diego did replace the first pump per the warranty at 50,000 miles. More
by DOWNERONE
Employees Worked With
Jerald Camacho
