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Audi San Diego - Service Center

San Diego, CA

4.4
2,343 Reviews

2,343 Reviews of Audi San Diego - Service Center

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August 08, 2014

Impressed My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone More

by Julivazquez26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joshua Chamberland
Aug 20, 2014 -

Audi San Diego responded

On behalf of our Audi San Diego Service Team, thanks for the terrific review! We pride ourselves on our customer service, and we appreciate you sharing your experience! We look forward to seeing you again in our service drive the next time your Q5 is due for service. Sincerely, Ingrid Knufman Fixed Operations Director Audi San Diego

July 29, 2014

Service Everything on our A4 was done exactly as John had expressed. I felt that the service was great and done in the time frame they had provided. John was More

by kbb227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 31, 2014 -

Audi San Diego responded

Thank you for giving Audi San Diego this five star review and you kind words about your service advisor John Kortlang! Our Team is happy to service your vehicle and make your visit a pleasant one every time. We look forward to seeing you again the next time your Audi is due for service, and in the meantime please don't hesitate to contact us with any questions or concerns you may have. Sincerely, Ingrid Knufman Fixed Operations Director Audi San Diego

July 26, 2014

Joshua is GREAT! This is my first time visit on Audi San Diego. I purchased my Q5 2013 in another dealership at LA on event. My car is due on 1-year service and also t More

by Dai Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another gentleman helped me on loaner car, Joshua Chamberland
Jul 31, 2014 -

Audi San Diego responded

Thank you for taking the time to share your experience with Audi San Diego. We are pleased to know that Joshua Chamberland and the rest of our service department are doing a great job. You as the customer can always rely on us to provide you with prompt and efficient service. Sincerely, Ingrid Knufman Fixed Operations Director Audi San Diego

July 22, 2014

Joshua is very helpful! I've had issues with my certified preowned Avant that I purchased last year from a different Audi Dealership in Orange County and Audi San Diego got a More

by mazzarini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Chamberland
Jul 22, 2014 -

Audi San Diego responded

Thank you so much for leaving us your feedback on our service department. We are truly sorry to hear that the CPO Avant you purchased from a dealer in Orange County has had issues. It is nice to hear that Joshua was able to take good care of you and your Audi, and hopefully earn your repeat business down the road. We work hard to provide each of our customers with outstanding customer service and it's great to hear that our service team was able to show you what Audi San Diego is all about. Regards, Ingrid Knufman Fixed Operations Manager Audi San Diego

July 05, 2014

George is GREAT!! I have a warranty (QCertified) through this dealership though I purchased an Acura, so when my car was up for an all around check up, I took it into t More

by Judy Bui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2014 -

Audi San Diego responded

Thank you for this great review and recommendation! George Gushulak consistently shows our customers what great customer service means to us at Audi San Diego. Your feedback means a lot to all of us here at Audi San Diego. We wish you many safe and happy miles in the Acura you purchased from us. Regards, Ingrid Knufman Fixed Operations Director Audi San Diego

July 03, 2014

Untouchable Customer Dedication! We brought our Q5 in for the 15k service and looked around the lot just to see the new line of Audis. We saw a Q7 and asked Don to run some numbers an More

by Ryandominique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carol Saria, Rosalina Caballero
July 01, 2014

High performance George is an employee that displays a great attitude and is a true professional dealing with clients. He has been my assigned person many times and More

by Dccaudi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June 20, 2014

Superb service - George Gushulak George Gushulak gets my highest possible recommendations as a superb service advisor. I genuinely appreciate his great attitude and customer service. More

by garrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 19, 2014

Wonderful Associate at Miramar Audi We have been seeing George for many years at Audi. His Ritz Carlton-like service keeps us coming back. We moved away for awhile and wished we were bac More

by Neelee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Gushlak
June 03, 2014

Quick Service Brought my S7 in for some concerns regarding steering sound, was provided a loaner and was able to make it to work with time to spare. Problem was dia More

by acallico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2014 -

Audi San Diego responded

On behalf us all of us at Audi San Diego, I would like to thank you for sharing this great review about our Service Department ! We are thrilled that you enjoyed your experience with John, as well as the rest of the service team. We will be sharing your feedback with our team, and look forward to seeing you the next time your S7 is in for its regularly scheduled maintenance. Regards, Scott Kealy Service Manager Audi San Diego

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