Audi San Diego - Service Center

Followed Jack Myers to Audi San Diego and never been sorry We are always happy to be dealing with Audi San Diego. They have consistently been looking our for our best interests and have taken good and respons We are always happy to be dealing with Audi San Diego. They have consistently been looking our for our best interests and have taken good and responsible care with our car. We recommend the dealership to everyone who will listen. More

Consistent Excellent customer service George Gushalak's attention and care was far and beyond. He constantly looked out for my needs and just took care of it all. I was in and out pretty f George Gushalak's attention and care was far and beyond. He constantly looked out for my needs and just took care of it all. I was in and out pretty fast. More

First Audi service experience at Audi San Diego My A4 experienced an ignition coil failure. I contacted Audi San Diego service and spoke with George Gushlak. I explained this issue my beloved A4 was My A4 experienced an ignition coil failure. I contacted Audi San Diego service and spoke with George Gushlak. I explained this issue my beloved A4 was having and he diagnosed the problem over the phone. Audi Roadside Assitance dispatched a tow for my vehicle and kept in contact with to make sure that my vehicle had been collected for service. George contacted me when the car arrived at the dealership. We discussed the problem at hand which happened to be a recall. I also asked to have the recommended service performed since the car was already there. George also had taken care of a software upgrade and the starter engage button.unlike other dealership experiences , I was kept up to date on the on the staus of my vehicle. My entire service experience was "top shelf" and I was back behind the wheel within less than 24 hours! In this day and age, "customer service "has seemed to become non existant but George Gushlak proved that it truly still exists. Thanks again George! More

No job is too small I needed some minor work done on my car and was treated with 5 star service. I was greeted by Amanda who immediately assessed the issue at hand. I wa I needed some minor work done on my car and was treated with 5 star service. I was greeted by Amanda who immediately assessed the issue at hand. I was then written up by Jack Myers all within about 5 minutes. As promised the car was serviced in (less than) the time estimated. The professionalism and efficiency and quality of workmanship was nothing short of perfect not to mention the comfort of the guest lounge while waiting. More

Great service I have had nothing but great experiences every time I have dealt with the service department at Audi San Diego. Recently I was going on vacation and m I have had nothing but great experiences every time I have dealt with the service department at Audi San Diego. Recently I was going on vacation and my trunk latch failed. I called and was told that they did not have an appointment available prior to my departure date, but I contacted George and he told me to bring it in and they would take care of it. True to his word he set me up with a loaner and got the latch repaired in time for our trip, all at no charge because it was a warranty item. I highly recommend Audi San Diego, they are 5 star service group. More

Excellent Service Department This is strictly for the Service Department. I recently bought a 2012 Audi A3 premium s-line from a Commonwealth Audi. Little to say the least I did n This is strictly for the Service Department. I recently bought a 2012 Audi A3 premium s-line from a Commonwealth Audi. Little to say the least I did not have any intentions on coming to this dealership for servicing due to all the bad reviews and word of mouth badness from my friends. As reluctant as I was, this was the most convenient Audi service department for me. I came in with the intent of being bias to yelpers and friends, but that changed. Initially I called in for either an appointment or to talk to someone about servicing my car. I had a faulty window, due to a factory recall. No one was available from the service department and I thought, "how typical". I left my number and issue with the operator and within 15 minutes Jack Myers calls me up and tells me to bring it in at any time before they close. I brought the car in within a few hours. I thought I'd be there spinning my wheels for the next hour or so trying to get them to buy my story to fix what I needed to fix. Jack took a look at my issue and quickly gave me a courtesy car. I was in and out within 15 minutes tops. These guys are spearing up a new concept and heading in the right direction for the service department. I felt like they heard what I had to say and quickly took care of me. The car was done within 3 days due to ordering the part(s) and an unaccounted technician. Jack was in constant contact with me, which I'm entirely okay with knowing the car won't be serviced for another 2 days. They even ordered/fixed the part that wasn't broken just to give me that piece of mind. I got to drive the courtesy car for the entire length of time for FREE so I had no problems with that. The courtesy car was the A4 AllRoad, which has every possible option available. Picking up the car was just as fast as bringing it in. Everything is in working order and they checked everything from bumper to bumper for me just to be sure I was well taken care of. They even emailed me a check-list of things they did. I would highly recommend getting your Audi serviced here. That's to say I was under warranty. I hope the service is the same for out of warranty cars as well. I'll find out for sure after my warranty ends. More

5k service and airbag update Audi san Diego continues to provide excellent service and a level of accountability that is above most dealers. They are truly exceptional. Jack and B Audi san Diego continues to provide excellent service and a level of accountability that is above most dealers. They are truly exceptional. Jack and Brett are great service advisors. More

The Audi Reputation goes far and wide! Thank you! It seems that Audi's reputation for service is indeed a core value. Being that i purchased my 2013 A4 in Newport beach i had a great experience there It seems that Audi's reputation for service is indeed a core value. Being that i purchased my 2013 A4 in Newport beach i had a great experience there and had taken it there for service and it was great. I was hoping to get the same experience here at San Diego Audi and i have to say i did! I have to give xxxxxxto John Kortlang. So courteous, polite and was looking out for me. I had even asked if i can have a Q5 as a loaner and with no questions asked it was pulled out for me. Wow. Got my car serviced and came bake the next day and was treated just as well. Their waiting area is really nice with tons of goodies, but i didn't have to sit much. I even had a young man named Brandon take my empty cup from me. It seems to me that customer service is a priority and i felt it. Looking forward toward my next Audi which will be an S6! Kudos to Mr Scott who brought my Q5, Mr Brandon who offered to take my empty cup for me and of course to Mr. John Kortlang who just was just great! Hugo More

Great service center. Great service, when I serviced my car for an oil test, my car was clean and when I got it back it was really dirty, pretty disappointing. Great service, when I serviced my car for an oil test, my car was clean and when I got it back it was really dirty, pretty disappointing. More

Efficient and Courteous Audi dealerships have impressed me in the last 8 yrs of owning an Audi across 2 states, by always being very professional and friendly. This service Audi dealerships have impressed me in the last 8 yrs of owning an Audi across 2 states, by always being very professional and friendly. This service team in San Diego perpetuates that experience! More