Audi San Diego - Service Center

Damian did a fantastic job getting me in and out of the dealership in less than an hour. Came in for a service to add blue to my Q7. dealership in less than an hour. Came in for a service to add blue to my Q7. More

Service department customer service is awful. Two texts today, six calls in answered and talking to two people in sales that said they would go back and talk to service no response. Including the message today, six calls in answered and talking to two people in sales that said they would go back and talk to service no response. Including the message that I left for the manager. I was told he was too busy closing some deals and he would call me back. No response. . More

great customer service! I was getting so frustrated looking for cars - Audi San Diego made the process simple and relatively fast. I will definitely get my next car with them I was getting so frustrated looking for cars - Audi San Diego made the process simple and relatively fast. I will definitely get my next car with them! More

Faulty repair, poor communication After warranty brake repair car returned to me with improperly bled brakes. During second visit to correct the problem there was no response to my req After warranty brake repair car returned to me with improperly bled brakes. During second visit to correct the problem there was no response to my request for update, and the following day a long delay in my follow up inquiry. More

Excellent Service and Support George Gushulak is my service consultant. He is always friendly, helpful, and effective in not only diagnosing my service needs but more importantly George Gushulak is my service consultant. He is always friendly, helpful, and effective in not only diagnosing my service needs but more importantly providing fair consultation on which repairs/maintenance issues are critical to now vs. those that can wait. After more than a decade of being an exclusive BMW customer, I'm overall very pleased with Audi's service. The one area of improvement for them would be to get a larger fleet of loaner cars. The first time I arrived recently for my scheduled service appointment they didn't have a loaner car for me, leaving me no choice but reschedule for another time. More

Outstanding service Audi of San Diego is an outstanding dealership with wonderful customer service. I have had zero issues anytime I have had to bring my car in; whether Audi of San Diego is an outstanding dealership with wonderful customer service. I have had zero issues anytime I have had to bring my car in; whether it was for regular service or repairs. More

Always a positive experience Jerald is terrific. He is positive and friendly. The customer service is above and beyond. All questions are answered and I feel comfortable asking Jerald is terrific. He is positive and friendly. The customer service is above and beyond. All questions are answered and I feel comfortable asking and I receive responsive helpful information. More

Audi 6/20 Extremely pleased with the service and the employees were so helpful, I would recommend Audi San Diego to anybody. The work performed was exactly as Extremely pleased with the service and the employees were so helpful, I would recommend Audi San Diego to anybody. The work performed was exactly as promised, More

Stellar service Couldn't have asked for better service right from scheduling to drop off. Everything about the whole experience was top notch for my Audi Q5's 30K ser Couldn't have asked for better service right from scheduling to drop off. Everything about the whole experience was top notch for my Audi Q5's 30K servicing. Pick up of the car, going over the details of the service, keeping me posted on the progress, sending me video updates. fixing unexpected issues and covering them and dropping of the serviced and sanitized car! More

sudden appt. My car was behaving strangely. The gearshift lever, what gear the dash showed I was in, and what the car was actually doing was incongruent. It would My car was behaving strangely. The gearshift lever, what gear the dash showed I was in, and what the car was actually doing was incongruent. It would not read my key even when placed in the touch spot, so I had it towed in. They took it in, checked all systems and determined that everything was working as designed. I was given a brand new hybrid Q5 to drive in the meantime. There was no charge. More