2,342 Reviews of Audi San Diego - Service Center
Always Great Service I have been working with Brett since I bought my car back in 2008. He has always answered all of my questions. Has provided excellent service, and I w I have been working with Brett since I bought my car back in 2008. He has always answered all of my questions. Has provided excellent service, and I will continue to go to Brett since I will always own an Audi! Love Brett and his service! More
2 Thumbs Up Service Department continues it's excellence. Been alternating between Audi SD and another local dealership to bring my car for service. Although, I Service Department continues it's excellence. Been alternating between Audi SD and another local dealership to bring my car for service. Although, I have friends at the other dealership, I'm making the switch to Audi SD permanently for my car service needs. The service and staff at Audi SD are top notch and well above the other dealership in my honest opinion. As mentioned on other reviews, the exceptional service starts once you pull into the service bay. Fast and attentive service when the staff greet you at your car, and that carries over to the service advisors. Brett Van Gompel has provided exceptional service each time I've worked with him. Jay Amiana and the rest of the loaner team are always personable and make it a smooth process to get you into a loaner and on your way. What's nice is they provide various Audi models to loan (not just A3's like the other dealership.) Great way to sell the Audi models when the loaner cars are varied. Got the opportunity to drive a Q7 for the day....not an SUV guy, but my daughter loved it! She's asking if we could trade in our car for a Q7. Continue the exceptional work! More
Great! Friendly faces from the moment I dropped off my car for service. Fast service that included a loaner car, which was a nicer more luxe car then my own. Friendly faces from the moment I dropped off my car for service. Fast service that included a loaner car, which was a nicer more luxe car then my own. I appreciate them working with my schedule as well when it comes to time to pick up my car. More
Excellent as always !!! Outstanding customer service and care by Joshua and all Audi associates, as always their work is above expectations. This my 3rd Audi and I feel very Outstanding customer service and care by Joshua and all Audi associates, as always their work is above expectations. This my 3rd Audi and I feel very happy with Audi San Diego. More
Service of Audi S7 Fantastic service from everyone from the moment I arrived until I drove away. Excellent atmosphere, trouble-shooting alternatives, attitudes and prod Fantastic service from everyone from the moment I arrived until I drove away. Excellent atmosphere, trouble-shooting alternatives, attitudes and products! I love this place! More
They're the best Julio is the best!! Professional, efficient, easy. Had a loaner ready to go, I was in and out in 15 min, fully explained all benefits. called me bu Julio is the best!! Professional, efficient, easy. Had a loaner ready to go, I was in and out in 15 min, fully explained all benefits. called me but I missed it to offer a service, when I picked up they had gone ahead and performed the service for me anyway. had my car and was on my way in another 15 min. great team. More
Great customer service! Came in for service, employees were very friendly and attentive, fast paper work. I was out of there in less than 15 minutes with a loaned car for the Came in for service, employees were very friendly and attentive, fast paper work. I was out of there in less than 15 minutes with a loaned car for the day, and my car was ready in less than 5 hours. More
Exceptional services from the Sales and Service Departments I experienced exceptional service from the first day I got my Audi A3 in April 2014. Don Bragg literally held me by the hand and continues to do so t I experienced exceptional service from the first day I got my Audi A3 in April 2014. Don Bragg literally held me by the hand and continues to do so to this day, for which I am very grateful!!! Rosalina was able to clearly walk me through the paperwork as this was my first such transaction since moving to the US. At different occasions, I've had exceptional service from George, Jack and Josh. Lately I have been experiencing hiccups with my car and have had to call roadside assistance a few times to help me bring it in to the dealership. On the 16th of September, in my panic to make it before the service department closed, Jack Myers went out of his way to make sure that I was able to get a loaner vehicle when roadside assistance eventually arrived, especially because I knew that I would get to the dealership after the service department had closed for the day. That gave me a huge sense of relief because I had my son with me and I was trying not to panic. I returned my car for further work and Josh was able to take care of me when I came in on September 26. A stress-free experience all around. Thank you very much!!! ND More
Service Department The Service area at SD Audi consistently performs excellent customer service. George has the best positive attitude and quickly assisted me with my co The Service area at SD Audi consistently performs excellent customer service. George has the best positive attitude and quickly assisted me with my concerns. I recommend to ask for him when you need service or any of the crew are helpful as well! They will take care of you! More
Continued Excellant Service!!!!!! Brett Van Gomple continues to go above and beyond for Audi customers. In all the years of visiting Audi San Diego the service has ALWAYS been excellen Brett Van Gomple continues to go above and beyond for Audi customers. In all the years of visiting Audi San Diego the service has ALWAYS been excellent! I will continue to purchase Audi's and have them serviced at Audi San Diego. More