Audi San Diego - Service Center

Great and quick service Needed a top-up of AdBlue and it was taken care of in no-time. Came in without an appointment and was out of there in 30 minutes. Great job! Needed a top-up of AdBlue and it was taken care of in no-time. Came in without an appointment and was out of there in 30 minutes. Great job! More

They are refusing to release my "refundable deposit" My wife and I wanted to buy a specific Q7. Greg the sales rep told me that there were none available in San Diego. He then claimed that he found out My wife and I wanted to buy a specific Q7. Greg the sales rep told me that there were none available in San Diego. He then claimed that he found out that the exact Q7 we wanted was on the ship in the dock and convinced me to put a $2,000 fully refundable deposit to hold it because it was in such high demand. He claimed that it was on the dock and would be at his store within 3 days. Then 3 days came and he told me it was still coming, but it would be another two days. Then that time passed and he said it would be there in 3 more days. I found another dealer who had a Q7 in stock that we wanted and I was told that a "Greg from Audi San Diego" had called that store asking the dealer to transfer the Q7 to Audi San Diego and suggested that Greg never had the vehicle but was trying to get a "dealer trade" so that he could secure the sale. After I purchased the Q7 from another store, Greg stopped responding to calls and texts. I spoke with the General Manager who also seemed frustrated that I purchased the Q7 from another store but said my money would be returned. It's now been more than 3 weeks and Audi San Diego has not refunded my money. More

Provided me with the confidence I needed got me into the car My Aunt recently bought an Audi A4 from Audi of San Diego that I fell in love with. I have never leased a car before and had so many questions. As a f My Aunt recently bought an Audi A4 from Audi of San Diego that I fell in love with. I have never leased a car before and had so many questions. As a female buyer and my husband gone I was intimidated by the whole process so I called and asked to speak to someone that could help me with some financial questions. I was greeted by a friendly young lady named Jamie G. who immediately put me at ease. She was very helpful, took her time answering my questions, she was very knowledgeable, kind and such a joy to speak with. She explained everything to me about the whole process, and provided me with the confidence I needed got me into the car of my dreams for a price that I was comfortable with. I have yet to find the Audi fit for me but I know when I do it will be at Audi of San Diego, due to the amazing customer service experience displayed in the conversation with Jamie G. I would recommend that anyone on the market for a new Audi and have any questions about financing. . . Ask to speak to Jamie G. She is such an asset to Audi of San Diego. More

Service experience. Damien was excellent. Could not be better. Everything was taken care of promptly and Damien was very helpful with what I needed and has a great attitu Damien was excellent. Could not be better. Everything was taken care of promptly and Damien was very helpful with what I needed and has a great attitude. Thank you. More

Excellence I have been in a few times and george has helped me each time. He is great at his job and has got all of my concerns taken care of each time. I will n I have been in a few times and george has helped me each time. He is great at his job and has got all of my concerns taken care of each time. I will not hesitate to go back and would recommend him to anyone!!!!!! More

great service George was great throughout the repair process and kept me informed on the repair status. I would recommend George to all my friends and family George was great throughout the repair process and kept me informed on the repair status. I would recommend George to all my friends and family More

Outstanding from the time you pull in to leave Scott Kealy and team did a great job of taking care of me and the car during it's servicing. Both first and second visits were superb from the time I Scott Kealy and team did a great job of taking care of me and the car during it's servicing. Both first and second visits were superb from the time I was greeted to the time I left. Highly recommend Scott and the team at Audi San Diego More

Thank you! Great customer service! I called in a panic after hearing a strange noise thinking I would have to cancel my upcoming driving trip. Manny got my car Great customer service! I called in a panic after hearing a strange noise thinking I would have to cancel my upcoming driving trip. Manny got my car in and out of service within a couple of hours with the problem fixed and I was on the road that afternoon! Thank you! More

Amazing-2 thumbs up. Great customer service, Manuel Gastelum was exceptional. Took my new Audi A4 Quattro for service, was there for almost 2 hours and receive periodic u Great customer service, Manuel Gastelum was exceptional. Took my new Audi A4 Quattro for service, was there for almost 2 hours and receive periodic updates on the service of my car- not to mention he also took care of 2 recalls on my car. Great waiting area by the way, definitely will buy my next Audi straight from this dealership. Superb service. More

Unprofessional Audi SD use to be have a good service department, but currently they are going thru changes, which has affected the quality of service repair. They ar Audi SD use to be have a good service department, but currently they are going thru changes, which has affected the quality of service repair. They are on their 3rd service manger. Every time I took my car in for routine service & minor repairs, it came back with a new & different problem. The service rep appointed to me is Manny. I didn't trust him from the first interaction & didn't want to work with him. It has been a nightmare working with him. Audi SD does try to protect their employees, even if they blatantly lie, and are obviously in the wrong. More