2,342 Reviews of Audi San Diego - Service Center
Very clean, observing social distancing, organized and took less time servicing my car than have promised. Looking forward to another satisfying service when due. Thank you for it! took less time servicing my car than have promised. Looking forward to another satisfying service when due. Thank you for it! More
Very professional and friendly. Explained very thoroughly repair work that was going to be completed. Horacio was able to get me into a rental car and I was on my way. thoroughly repair work that was going to be completed. Horacio was able to get me into a rental car and I was on my way. More
My visit was safe and the staff professional and pleasant! Everything was clean, was able to distance and my car was serviced while I waited. pleasant! Everything was clean, was able to distance and my car was serviced while I waited. More
I would never return to the audi san diego location again. Horrible service when you made an appointment for a recall & specifically asked for a loaner but yet get “oh it could be a long wait” & then S again. Horrible service when you made an appointment for a recall & specifically asked for a loaner but yet get “oh it could be a long wait” & then Scott failed to tell me the price of having a maintenance check for the milage i was at. & they tried to charge me for something they did wrong with a previous recall. Unbelievable More
Good service The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot during such a time. And thanks for Lily to have contacted with me actively to get the things done. More
service at Audi San Diego My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Je My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Jerald stayed in touch with me throughout the multi day process. I had only owned my Audi for a week or so before bringing it in for a software update. Jerald really went above and beyond this service and taught me how to use many features of my e-Tron and I'm a much happier Audi owner than I was when I initially drove away after my purchase. More
Recently completed the 75k mile service. The car interior was returned to me dirty than received by me - paper mats and others trash was left in the car. I was not informed when my car was ready - I noticed was returned to me dirty than received by me - paper mats and others trash was left in the car. I was not informed when my car was ready - I noticed it sitting in the parking lot and asked to checkout and receive my keys. Not the service I expect from Audi dealerships. More
The process was smooth. I came in for a software update - the process was smooth. The team was easy to work with and provided the current environment, it was surprisingly I came in for a software update - the process was smooth. The team was easy to work with and provided the current environment, it was surprisingly pretty normal. More
Was able to drop in towards end of day and leave my car for service. Diagnosed and solved problem by next day. Slow start and convenience entry problem solved with new battery. for service. Diagnosed and solved problem by next day. Slow start and convenience entry problem solved with new battery. More