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Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

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July 06, 2020

Very clean, observing social distancing, organized and took less time servicing my car than have promised. Looking forward to another satisfying service when due. Thank you for it! More

by ALMARIO.ERASQUIN
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 06, 2020

Very professional and friendly. Explained very thoroughly repair work that was going to be completed. Horacio was able to get me into a rental car and I was on my way. More

by 69MOHRMONICA
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. We're glad to hear you found Horatio was able to make your experience a professional one! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to assist. Have a great day!

July 06, 2020

My visit was safe and the staff professional and pleasant! Everything was clean, was able to distance and my car was serviced while I waited. More

by JLEBISH
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. We're glad to hear you found our team was so professional during your visit! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to help. Have an awesome day!

July 06, 2020

The service was good with no hitches and the time I was in the shop was just what I expected. I found this visit to be well executed. More

by RSALINI571
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 06, 2020

I would never return to the audi san diego location again. Horrible service when you made an appointment for a recall & specifically asked for a loaner but yet get “oh it could be a long wait” & then S More

by L
Recommend Dealer
No
Employees Worked With
Scott Kealy
Sep 24, 2020 -

Audi San Diego responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at (855) 971-6262 so we can work with you to make this right.

July 06, 2020

Good service The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot More

by RZJ0014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Manny Gastelum, Damien Burton, Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 06, 2020

service at Audi San Diego My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Je More

by LALAC67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Wow, it's experiences like yours that really keep us motivated! We are very happy Jerald could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 06, 2020

Recently completed the 75k mile service. The car interior was returned to me dirty than received by me - paper mats and others trash was left in the car. I was not informed when my car was ready - I noticed More

by TSCHMIDT_20
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2020

The process was smooth. I came in for a software update - the process was smooth. The team was easy to work with and provided the current environment, it was surprisingly More

by Austin Kakar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 09, 2020 -

Audi San Diego responded

Hello, thank you so much for your feedback! It's great to hear we could help. Please reach out if there's anything else we can do to assist. Have a great day!

July 05, 2020

Was able to drop in towards end of day and leave my car for service. Diagnosed and solved problem by next day. Slow start and convenience entry problem solved with new battery. More

by RAYMOND.J.DURAN
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hello, thank you so much for your feedback! It's great to hear we could help with your repair! Don't hesitate to let us know if there's anything else we can do to assist, and have a great day!

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