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Audi San Diego - Service Center

San Diego, CA

4.4
2,342 Reviews

2,342 Reviews of Audi San Diego - Service Center

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August 12, 2020

Car brought in for 10000 mile service Excellent service. Car was picked up on time, bought to the shop and worked on, then delivered back to my house all in the same day. More

by TOMHGEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Aug 16, 2020 -

Audi San Diego responded

Thank you so much for your positive comments about Audi San Diego! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2020

great service! The complimentary pick-up/return service was great! It saved a lot of time. It would be better if you could add a car-wash, though. More

by ns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Aug 13, 2020 -

Audi San Diego responded

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Audi San Diego

August 11, 2020

Great service, as always Serivce was very smooth arranged for pickup and drop off option, went very well and delivered on time as promised., As always Jerald was awesome. More

by MAHESH.HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Aug 13, 2020 -

Audi San Diego responded

Hi Mahesh, thank you so much for your positive comments about Audi San Diego! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2020

Regular maintenance of my A7 The dealership was clean and its service department was well organized. No problems with making an appointment, but no loaner cars was available if y More

by ASZETO49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Aug 13, 2020 -

Audi San Diego responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

August 11, 2020

Scott was great, We drive 2 hours from the Imperial Valley to get our services done but Scott makes sure we are taken care of and that makes our trips up here so much easier. Thank you! More

by KINGSORTIZ4
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
Aug 13, 2020 -

Audi San Diego responded

Hello, we are glad Scott could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2020

Everyone was very kind especially Scott!!! Thank you Audi. I will be back to see your all soon. Be safe. 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😊😊😊😊😊😊. Enjoy your week. Sincerely Marcel More

by MARCELLA.BROWN619
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
Aug 10, 2020 -

Audi San Diego responded

Marcella, thank you for your kind review; we are happy to pass along your comments to the team here at Audi San Diego! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2020

My breaks are squeaky and there is nothing they can do I am always very happy with the people at Audi San Diego...they have a great staff...the reason for 3 stars is that I'm frustrated with Audi USA in ge More

by DIDOSH2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Manny Gastelum
Aug 13, 2020 -

Audi San Diego responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing, please contact us at (855) 971-8832 so we can work towards a resolution. We look forward to hearing from you.

August 10, 2020

Great Audi service, as always! Service was easy to arrange and it was a smooth, pleasant experience. I got a real nice loaner car to get me around for the day. All needed repairs/ More

by LEN.ZELAZNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
Aug 13, 2020 -

Audi San Diego responded

Hi Len, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Audi San Diego

August 10, 2020

Great service! George was great! HIs service was fast, good communication. He made things simple! Next time I will contact him directly for my next service. Thank y More

by ROBERTA.ARAIZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Audi San Diego responded

Roberta, thank you for your kind review; we are happy to pass along your comments to George here at Audi San Diego!

August 09, 2020

Damien Burton in the service department is a true professional and super helpful! He always goes the extra mile to provide only the best customer service and take care of the clients. 5 Stars+++! More

by LEO.NICASIO
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Aug 10, 2020 -

Audi San Diego responded

Leo, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. Thank you again for taking the time to let us know how we did. We hope you have a great day!

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