Audi San Diego

Great experience with Audi San Diego! Amazing cars. Excellent customer service. BesT service/maintenance center. Hassle free deal/business. On point. They exceeded my expectations! You ca Amazing cars. Excellent customer service. BesT service/maintenance center. Hassle free deal/business. On point. They exceeded my expectations! You can never go wrong with Audi. More

Great Experience and Service I received great service from the team at AUDI San Diego. Julio Torres and Scott Kealy did a great job assisting me. I was even given my choice of ser I received great service from the team at AUDI San Diego. Julio Torres and Scott Kealy did a great job assisting me. I was even given my choice of service car to drive while my 2013 Q5 remained at the shop for the day. Best part was that the parts were still under warranty and I had no charges. More

Audi San Diego: The Perfect Car-Buying Experience GSM Greg Clifford, Salesperson Joe Vadala and Finance Manager Angela Baires were incredibly friendly, knowledgeable and managed me professionally. I w GSM Greg Clifford, Salesperson Joe Vadala and Finance Manager Angela Baires were incredibly friendly, knowledgeable and managed me professionally. I would recommend these three individuals and Audi San Diego to ANYONE interested in the PERFECT CAR-BUYING EXPERIENCE... I'm now riding around with a HUGE smile in my brand new Audi A5 ;) More

Worst customer service Arrived to drop of my car at 6:59am, walked in the door and was greeted with "we do not open for another minute". I turned and walked back out the Arrived to drop of my car at 6:59am, walked in the door and was greeted with "we do not open for another minute". I turned and walked back out the door and waited for 30 whole seconds before they would speak with me. My appointment was for 7:30am so I figured that a basic service would be complete by lunch time, but by 12:30pm I had received no call, so I called. The service writer I spoke with took my name and number and was suppose to pass to my service writer George, but yet again no call. At 1:30 I called and was finally able to speak with George only to have him try and razzle dazzle me with his excuses as to why my car was not ready. He also asked what completion time I was promised by the person checking me in, funny thing was it was him who checked me in and he never gave me a time. I was eventually given a completion time of 2:30pm, and specifically asked if I could pick the car up at 2:30 and was told yes. 2:22pm I was on the free way about a 2 miles from the dealership when I was called by George to tell me my car would not be ready because of a fault and a brake light that was out. At this point I knew that my car had not been touched until late afternoon the brake light had been out for a month and gives a warning every time you start the car. I know Audi has great service technicians and they would not miss that. As far as work done it seems the technician did his job well. The service writers need a lesson on how to treat customers and to be up front and honest about what is going on. For a first experience with Audi San Diego service department I am extremely disappointed. More

Used to always get taken care of.. Now, not so much I guess if you don't have a top of the line 2015 model, the level of service you get drops off, quickly. Was told they wouldn't be able to offer a re I guess if you don't have a top of the line 2015 model, the level of service you get drops off, quickly. Was told they wouldn't be able to offer a replacement rental even though the part I came in to have replaced was due to an AUDI RECALL! Had to use Uber to get home and wasn't offered any compensation, thanks guys! 100 to 1 says if I had a 2015 model and not an old '06 A4 they'd have found a way to get me home... Oh by the way, they did a diagnosis (that George tried to charge me for initially which I turned down, which they ended up doing anyways so they could quote me on repairs) that ended up being over 7K in repairs, I had everything fixed at Lusti Motors for $1,200. Will never step foot in this place again, what a joke. More

A smart car sold by smart people Don Bragg had exceptional knowledge of the car, and all technology interfaces. It made every aspect of becoming an Audi owner a pleasure. Gives new m Don Bragg had exceptional knowledge of the car, and all technology interfaces. It made every aspect of becoming an Audi owner a pleasure. Gives new meaning to the term "turn key". More

Awesome service I just want to say that George took care of me. He was always positive and attentive to taking care of my Q7.. Thank you again for the awesome custom I just want to say that George took care of me. He was always positive and attentive to taking care of my Q7.. Thank you again for the awesome customer service.. More

Warranty service excels! I've had two recent service appointments ... which could be annoying when those darn indicator lights come on, However, both times Josh Chamberland wa I've had two recent service appointments ... which could be annoying when those darn indicator lights come on, However, both times Josh Chamberland was patient and thorough with an explaination. They even did a couple of extras. The service deparmtnet makes it as convenient as possible which results in an amazing experience. More

Audi San Diego is an honest dealership! I.J. Feinman did an very nice job helping me close the deal on a (gently) used Audi A4. I.J. took the time to explain the cars features to me and was I.J. Feinman did an very nice job helping me close the deal on a (gently) used Audi A4. I.J. took the time to explain the cars features to me and was friendly and accommodating. He even got me some nice new car mats. Unlike other dealerships, I do not feel like Audi San Diego "hides the ball" or plays games. You negotiate a price and that is the deal you are presented with at the end. There are no surprises. Good job! Thank you! More