Audi San Diego

First Audi service experience at Audi San Diego My A4 experienced an ignition coil failure. I contacted Audi San Diego service and spoke with George Gushlak. I explained this issue my beloved A4 was My A4 experienced an ignition coil failure. I contacted Audi San Diego service and spoke with George Gushlak. I explained this issue my beloved A4 was having and he diagnosed the problem over the phone. Audi Roadside Assitance dispatched a tow for my vehicle and kept in contact with to make sure that my vehicle had been collected for service. George contacted me when the car arrived at the dealership. We discussed the problem at hand which happened to be a recall. I also asked to have the recommended service performed since the car was already there. George also had taken care of a software upgrade and the starter engage button.unlike other dealership experiences , I was kept up to date on the on the staus of my vehicle. My entire service experience was "top shelf" and I was back behind the wheel within less than 24 hours! In this day and age, "customer service "has seemed to become non existant but George Gushlak proved that it truly still exists. Thanks again George! More

No job is too small I needed some minor work done on my car and was treated with 5 star service. I was greeted by Amanda who immediately assessed the issue at hand. I wa I needed some minor work done on my car and was treated with 5 star service. I was greeted by Amanda who immediately assessed the issue at hand. I was then written up by Jack Myers all within about 5 minutes. As promised the car was serviced in (less than) the time estimated. The professionalism and efficiency and quality of workmanship was nothing short of perfect not to mention the comfort of the guest lounge while waiting. More

Excellent Car Buying Experience Mr. Ray Poota was an outstanding salesman. He was respectful and straight forward. The price for the vehicle was exceptional. More importantly, Ray Mr. Ray Poota was an outstanding salesman. He was respectful and straight forward. The price for the vehicle was exceptional. More importantly, Ray listened to my concerns and wants in a vehicle. I have purchased 10 cars in my life. This experience at Audi was by far the best. If anyone is in the need of a car, please give Audi of San Diego an opportunity. More

Happy Q5 customer ... Dusan Licina made a big difference. I don't want to be mean to other salesmen but make a call and get an appointment with him, trust me you will love Dusan Licina made a big difference. I don't want to be mean to other salesmen but make a call and get an appointment with him, trust me you will love the service. The guy is genuine and sincere and will make you love buying an Audi. You hear all these reviews about people buying a car and then after the purchase the dealership doesn't take care of things they promised ... missing a second key. etc ... not Dusan on the job. More

Great Experience Great service and exceptional deals! By far my easiest car buying experience to date. Ray and Rosalina made this day what it should have been a celebr Great service and exceptional deals! By far my easiest car buying experience to date. Ray and Rosalina made this day what it should have been a celebration. More

Excellent service! I can't thank everyone at Audi San Diego enough. Everyone was professional, courteous and efficient. We worked the most with Neal Kelly and I have o I can't thank everyone at Audi San Diego enough. Everyone was professional, courteous and efficient. We worked the most with Neal Kelly and I have only positive things to say about his professionalism and service. Rosalina in finance was great. Hands down the best car-shopping and buying experience. Thanks again! More

Great service I have had nothing but great experiences every time I have dealt with the service department at Audi San Diego. Recently I was going on vacation and m I have had nothing but great experiences every time I have dealt with the service department at Audi San Diego. Recently I was going on vacation and my trunk latch failed. I called and was told that they did not have an appointment available prior to my departure date, but I contacted George and he told me to bring it in and they would take care of it. True to his word he set me up with a loaner and got the latch repaired in time for our trip, all at no charge because it was a warranty item. I highly recommend Audi San Diego, they are 5 star service group. More

A review of Audi San Diego and Neal Kelly I live in Las Vegas and found the car I was interested in online. I contacted the dealer via email and was hooked up with Neal Kelly. We went back a I live in Las Vegas and found the car I was interested in online. I contacted the dealer via email and was hooked up with Neal Kelly. We went back and forth through email a few times discussing the vehicle and potential price. Neal was responsive in our communications. In a short period of time we arrived at a number that appeared to be appealing to me as a buyer and I arranged to fly down to San Diego to examine the vehicle and potentially make a deal. Neal picked me up at the airport really making it easy for me to get down to his dealership. He had the car positioned for me and as soon as I arrived I examined it and satisfied myself that it was, in reality, exactly what Neal had inscribed to me prior to my arrival. Neal stood by the price we had agreed to and within a couple hours he bid me good bye with a full tank of gas. The vehicle had been a one owner low mileage car and it was immaculate. The only issue was that the owner's manual was missing. I asked Neal if he could do anything about it and he agreed to contact the lady that had traded the vehicle in on a new Audi. Within a couple of weeks, Neal sent me a text advising me that the original owner had located the owner's manual and had agreed to give it to the dealership. Without pestering Neal, he ultimately retrieved the manual and immediately shipped it to me via express delivery. I am so happy that Neal took the extra effort, post sell, to satisfy his customer's wishes. Neal is a very intelligent and sociable individual and he exhibited a great deal of integrity in working through the purchase of this vehicle with me. If all car salesmen were as professional and easy to deal with as Neal the automotive industry would be looked up to with respect by everyone. He certainly does serve to give Audi San Diego a great reputation. A happy customer "Don" More

great experience Great delearship Joseph Vadala males a terrific job on the sales with taking care every detail to buy the car. I recommend this audi dealership and J Great delearship Joseph Vadala males a terrific job on the sales with taking care every detail to buy the car. I recommend this audi dealership and Joseph Vadala More

Excellent Service Department This is strictly for the Service Department. I recently bought a 2012 Audi A3 premium s-line from a Commonwealth Audi. Little to say the least I did n This is strictly for the Service Department. I recently bought a 2012 Audi A3 premium s-line from a Commonwealth Audi. Little to say the least I did not have any intentions on coming to this dealership for servicing due to all the bad reviews and word of mouth badness from my friends. As reluctant as I was, this was the most convenient Audi service department for me. I came in with the intent of being bias to yelpers and friends, but that changed. Initially I called in for either an appointment or to talk to someone about servicing my car. I had a faulty window, due to a factory recall. No one was available from the service department and I thought, "how typical". I left my number and issue with the operator and within 15 minutes Jack Myers calls me up and tells me to bring it in at any time before they close. I brought the car in within a few hours. I thought I'd be there spinning my wheels for the next hour or so trying to get them to buy my story to fix what I needed to fix. Jack took a look at my issue and quickly gave me a courtesy car. I was in and out within 15 minutes tops. These guys are spearing up a new concept and heading in the right direction for the service department. I felt like they heard what I had to say and quickly took care of me. The car was done within 3 days due to ordering the part(s) and an unaccounted technician. Jack was in constant contact with me, which I'm entirely okay with knowing the car won't be serviced for another 2 days. They even ordered/fixed the part that wasn't broken just to give me that piece of mind. I got to drive the courtesy car for the entire length of time for FREE so I had no problems with that. The courtesy car was the A4 AllRoad, which has every possible option available. Picking up the car was just as fast as bringing it in. Everything is in working order and they checked everything from bumper to bumper for me just to be sure I was well taken care of. They even emailed me a check-list of things they did. I would highly recommend getting your Audi serviced here. That's to say I was under warranty. I hope the service is the same for out of warranty cars as well. I'll find out for sure after my warranty ends. More