Audi San Diego

Amazing Customer Care I bought my 2013 CPO S7 from a different Audi dealership, but Audi San Diego has been the best dealership for service that I have experienced. My tech I bought my 2013 CPO S7 from a different Audi dealership, but Audi San Diego has been the best dealership for service that I have experienced. My technician Derrick was truly impressive in his attention to detail in correcting annoying interior rattles. When you purchase a high-end vehicle you expect everything to be high-end, unfortunately with a previous owner and California roads somethings are going to have wear and tear. I truly appreciate the level of customer care and service Audi San Diego provides. Highly recommend. More

Great Experience! Audi is where it's at. They do a great job on all their cars, everyone there is always friendly and helpful, plus they probably have the best waiting Audi is where it's at. They do a great job on all their cars, everyone there is always friendly and helpful, plus they probably have the best waiting room I've ever seen (fully stocked with snacks, cold drinks, one of those new coffee machines, an HD TV, outlets for any plug ins, a charging station for your smart phones and an outside patio where I can smoke cigarettes). It couldn't be any better! More

Awesome dealership I.J. Feinman was a great salesman. Zero pressure to buy and he was very friendly during the entire process. Got a great deal and I am very content wi I.J. Feinman was a great salesman. Zero pressure to buy and he was very friendly during the entire process. Got a great deal and I am very content with my experience with both him and the dealership in general. Thank you. More

Purchased an A6 The entire process was exceptional. Our sales and finance people were both professional, friendly and very knowledgeable. The entire process was low The entire process was exceptional. Our sales and finance people were both professional, friendly and very knowledgeable. The entire process was low pressure and without any stress. I highly recommend this dealership. More

No pressure There was no pressure from I.J. which I really appreciated and when we were ready to make an offer he was willing to work with us. Great experience! There was no pressure from I.J. which I really appreciated and when we were ready to make an offer he was willing to work with us. Great experience! Haven't used customer service or quality of work yet but I'm hoping to have a great experience as well! More

Outstanding!!! I.J. Feinman is a true professional. He is extremely knowledgeable and made our car buying experience seamless. I.J. has a true and undeniable appre I.J. Feinman is a true professional. He is extremely knowledgeable and made our car buying experience seamless. I.J. has a true and undeniable appreciation for the Audi brand and the quality of vehicles that he sells. From the first phone call through the follow up call after we returned home with our new Q5 - we couldn't have asked for a better experience. Rosalina in finance was great as well along with the rest of the Audi San Diego team!!! More

Great experience with Audi San Diego! Amazing cars. Excellent customer service. BesT service/maintenance center. Hassle free deal/business. On point. They exceeded my expectations! You ca Amazing cars. Excellent customer service. BesT service/maintenance center. Hassle free deal/business. On point. They exceeded my expectations! You can never go wrong with Audi. More

Great Experience and Service I received great service from the team at AUDI San Diego. Julio Torres and Scott Kealy did a great job assisting me. I was even given my choice of ser I received great service from the team at AUDI San Diego. Julio Torres and Scott Kealy did a great job assisting me. I was even given my choice of service car to drive while my 2013 Q5 remained at the shop for the day. Best part was that the parts were still under warranty and I had no charges. More

Audi San Diego: The Perfect Car-Buying Experience GSM Greg Clifford, Salesperson Joe Vadala and Finance Manager Angela Baires were incredibly friendly, knowledgeable and managed me professionally. I w GSM Greg Clifford, Salesperson Joe Vadala and Finance Manager Angela Baires were incredibly friendly, knowledgeable and managed me professionally. I would recommend these three individuals and Audi San Diego to ANYONE interested in the PERFECT CAR-BUYING EXPERIENCE... I'm now riding around with a HUGE smile in my brand new Audi A5 ;) More

Worst customer service Arrived to drop of my car at 6:59am, walked in the door and was greeted with "we do not open for another minute". I turned and walked back out the Arrived to drop of my car at 6:59am, walked in the door and was greeted with "we do not open for another minute". I turned and walked back out the door and waited for 30 whole seconds before they would speak with me. My appointment was for 7:30am so I figured that a basic service would be complete by lunch time, but by 12:30pm I had received no call, so I called. The service writer I spoke with took my name and number and was suppose to pass to my service writer George, but yet again no call. At 1:30 I called and was finally able to speak with George only to have him try and razzle dazzle me with his excuses as to why my car was not ready. He also asked what completion time I was promised by the person checking me in, funny thing was it was him who checked me in and he never gave me a time. I was eventually given a completion time of 2:30pm, and specifically asked if I could pick the car up at 2:30 and was told yes. 2:22pm I was on the free way about a 2 miles from the dealership when I was called by George to tell me my car would not be ready because of a fault and a brake light that was out. At this point I knew that my car had not been touched until late afternoon the brake light had been out for a month and gives a warning every time you start the car. I know Audi has great service technicians and they would not miss that. As far as work done it seems the technician did his job well. The service writers need a lesson on how to treat customers and to be up front and honest about what is going on. For a first experience with Audi San Diego service department I am extremely disappointed. More