Audi San Diego

Best service team in the business George is the best service agent I have ever had the pleasure (or sometimes in the past displearsure) to work with. He is on top of the game and one George is the best service agent I have ever had the pleasure (or sometimes in the past displearsure) to work with. He is on top of the game and one of the main reasons I keep purchasing Audi's More

great experience I had a serious service issue that of course cropped up at the exact wrong time. I called Jack Meyers, my service consultant, and he explained all th I had a serious service issue that of course cropped up at the exact wrong time. I called Jack Meyers, my service consultant, and he explained all the loaner cars were out. I asked if there was anything he could do. He hesitated a few seconds and then said, "Come right in and I'll figure it out." I got a beautiful A6 loaner immediately and the whole transaction took maybe 2 minutes to complete! What a great experience!! More

Best Customer Service Hi I just Bought a Q7 and Johnny helped me to find the right car for me. He knows what he dose. Great customer service ever. Thank you Johnny I love m Hi I just Bought a Q7 and Johnny helped me to find the right car for me. He knows what he dose. Great customer service ever. Thank you Johnny I love my car. More

A team full of amazing customer service professionals I purchased my A4 from Audi just over two years ago, and have since had it serviced by Audi regularly. I always receive top-notch customer support and I purchased my A4 from Audi just over two years ago, and have since had it serviced by Audi regularly. I always receive top-notch customer support and amazing service! The entire staff is friendly, knowledgeable and ready to help. I recently had my pistons replaced due to a defect, and everything was completely covered under the CPO warranty. My service rep Brett Van Gompel was a true professional and kept me appraised of my car's status the entire time. I'm an Audi customer for life! More

Unfortunately it was the dirtiest laon car that I ever drive I took my Q7 to service. My advisor Julio was great, he was very polite and friendly. I had no problem with him at all. He follow up everything during I took my Q7 to service. My advisor Julio was great, he was very polite and friendly. I had no problem with him at all. He follow up everything during the process. Other employees were very friendly as well. However, the loan car that they have provided was so so so dirty. I had to take it to wash to go to work.... I have a mercedes as well, and when I take it to service, they give me a mint condition loan car. And the other thing is, my car was not washed well after the service. These are the things which are called "complimentary" but being have to wash the loan car to drive it, was really not a complimentary at all... These are very important things. I used to have a BMW and they were also just like a mercedes. Always clean my car after service just like a brand new. and the loan car they provide is always super clean and nice. More

Fantastic Service Experience We've had our Q7 for six months took it in for maintenance and the entire experience was easy, customer focused and quick. Would highly recommend Aud We've had our Q7 for six months took it in for maintenance and the entire experience was easy, customer focused and quick. Would highly recommend Audi San Diego to either purchase or service. More

Service Had my A4 serviced about 4 times and the service they provide everytime is outstanding from start to finish. Jack Myers makes sure he explains what ne Had my A4 serviced about 4 times and the service they provide everytime is outstanding from start to finish. Jack Myers makes sure he explains what needs to be done and also keeps me updated througho the process until completion. More

PAINFUL LESSON TURNED POSITIVE THX TO SD AUDI!!!! I purchased a 2009 Audi Avant A4 wagon from DON BRAGG 2 years ago. I travel 25K miles a year so it was time for me to turn my A4 wagon. I loved the I purchased a 2009 Audi Avant A4 wagon from DON BRAGG 2 years ago. I travel 25K miles a year so it was time for me to turn my A4 wagon. I loved the car and my experience with their service department (GEORGE GUSHLAK) was excellent. I was hesitant to buy another due to repairs I had on it - but every repair was covered under the 100K CPO. When my car was in for repairs, I was always given a beautiful Audi loaner car and they made every effort to work around my hectic schedule. I had owned 3 Volvo wagons prior to my Audi so I was still not sure I'd get another Audi. In November I started looking at a variety of cars. Nothing thrilled me like Audi. DON BRAGG KNOWS HIS AUDI PRODUCT INSIDE AND OUT. He is polite and no pressure. Desperate to make a decision, I went in last week to look at an Allroad wagon Don had told me about but thought I could settle for a Honda CRV (less cost, , reliable, good mileage). In my heart, it was a step down from the luxury wagons I had driven and I do not like SUV's. I bought the Honda and the minute I got home I called Don to tell him I had made a huge mistake. Audi took the Honda back (without the cooling off agreement) and gave me the option of taking my old A 4 wagon back or anything from their inventory. Their main goal was to have a happy customer, not make a sale. I was stunned. SD Audi offered me top dollar for my A 4 wagon (more than any other dealer did) and an amazing deal on their Allroad wagon. All I can say is they have won me over!!! I am now a very proud owner of a car that suits me, is visually stunning and a pleasure to drive. YOU CANNOT PUT A PRICE ON QUALITY NOR LUXURY SERVICE - it goes hand in hand and Audi SD has demonstrated that to me since I bought my first vehicle there. THANK YOU to the incredible staff there. More