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Audi Salt Lake City

Salt Lake City, UT

4.6
240 Reviews

999 State St

Salt Lake City, UT

84111

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240 Reviews of Audi Salt Lake City

February 20, 2024

Very efficient check in. The car was ready when they said it would be. everything that I asked to be done was done. More

by john.h.mullen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Feb 20, 2024 -

Audi Salt Lake City responded

Thank you for sharing your experience, John! We're so glad our team could make your visit an efficient one and we hope to see you again next time here at Audi Salt Lake City!

February 03, 2024

I have used this dealership for years. Would not want to go anywhere else. Exceptional customer service! More

by VCramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Feb 03, 2024 -

VCramer responded

Very happy with a fast and exceptional customer service. Would not want to use any other dealership.

Feb 05, 2024 -

Audi Salt Lake City responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Audi Salt Lake City Team

January 29, 2024

My first time at Audi SLC service was the BEST ever car service I have ever experienced. Setting up the appointment online was super easy, and when I arrived they had a designated rep walk me through the p More

by AlexP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hardy, Jared Benson, Ed Dejulis
Jan 29, 2024 -

Audi Salt Lake City responded

We're delighted to know your first service experience with us at Audi Salt Lake City was a memorable one! It's great that you found our online appointment system and video report helpful. We look forward to serving you again in the future, happy driving!

January 26, 2024

Great customer service, kept me updated on the progress of my service and car was clean and ready when I needed it. More

by utesgal5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Jan 29, 2024 -

Audi Salt Lake City responded

We're glad to know that you had a great experience with our team at Audi Salt Lake City. Keeping customers updated and providing top-notch service is what we strive for. Thanks for the review!

January 17, 2024

Olive was fantastic She was super friendly and attentive. My car was done quickly and cleaned beyond expectations More

by foleyskier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive
Jan 18, 2024 -

Audi Salt Lake City responded

We're so glad to know that Olive provided fantastic service during your recent visit here at Audi Salt Lake City. Thanks for sharing this positive feedback, we truly appreciate it!

January 16, 2024

Nice, courteous, and had my car serviced in minimal time. They even washed my car! More

by susanjkdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Jan 17, 2024 -

Audi Salt Lake City responded

Hi Susan! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing excellent and efficient service is always our priority, and we're delighted that you noticed at Audi Salt Lake City!

December 31, 2023

Sting Audi delivers quality, efficient service, w great accurate customer service Olive is a great Cx tech to work with More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive Oliverson - 5 stars, Ed Dejulis
Jan 03, 2024 -

Audi Salt Lake City responded

Hey David, thank you for the 5-star rating! We're glad to know you had a quality experience with Olive and the rest of our team at Audi Salt Lake City. We look forward to serving you again! Safe travels!

December 20, 2023

Always attentive, always professional, always helpful also delivered my card to my house when it’s done. impeccable service.… Thanks More

by rob.ekblad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon , Ed Dejulis
Dec 20, 2023 -

Audi Salt Lake City responded

We're glad to know you've had consistently positive experiences with us at Audi Salt Lake City. Delivering your car right to your doorstep is just one of the ways we aim for impeccable service! Thanks for sharing this review.

December 19, 2023

I just wanted to share my recent experience with Audi SLC. I have always had an amazing time with their sales and service team. Since it's a busy season for car maintenance, I made an appointment and got More

by Kamila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Horst Buchanan
Dec 20, 2023 -

Audi Salt Lake City responded

Kamila, we're so glad to know that you had a great experience with Nick and our team at Audi Salt Lake City. We always aim for top-notch service! Thanks for your continued support and please don't hesitate to reach out the next time we can be of assistance!

December 04, 2023

Had repair completed on my AudiQ7 and got home to find that the spare key fob would not work. Called Audi service department to try and talk to the same representative that I had worked with for the previ More

by atkinson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Dec 05, 2023 -

Audi Salt Lake City responded

Thank you for reaching out. I'm sorry to hear about the lack of follow-up from our team. This experience is certainly not reflective of our commitment to customer service, and I'd like to help resolve these concerns. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Horst Buchanan - Service Manager - horst.buchanan@strongautogroup.com

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