Audi Rockville - Service Center

Amazing service Fast and friendly amazing staff hd me out in a half hour washed my vehicle hand washed wheels and inside definitely recommend this dealership too ever Fast and friendly amazing staff hd me out in a half hour washed my vehicle hand washed wheels and inside definitely recommend this dealership too everyone More

Sustained excellent service, great car loaner program. Sustained excellent service, great car loaner program, and individual attention from Brian Webster, my service representative, makes this dealership s Sustained excellent service, great car loaner program, and individual attention from Brian Webster, my service representative, makes this dealership second to none. Salesman Tristan Arey was also outstanding, helpful, flexible without applying pressure. First rate. More

Excellent Quote for work was right on and to the price quoted. Work was done in the time promised. Price was a bit on the high side, but acceptable. Quote for work was right on and to the price quoted. Work was done in the time promised. Price was a bit on the high side, but acceptable. More

Some issues with quality control I went in for my 55,000 mile maintenance on my Audi Q5. Also had a problem with one tire. They did everything, including replacing the one tire. They I went in for my 55,000 mile maintenance on my Audi Q5. Also had a problem with one tire. They did everything, including replacing the one tire. They provided me with a paper saying that all of the tires had been tested and were at the appropriate inflation level. When I went out the next morning to drive my car, the symbol for an under inflated tire came up. I had my husband check all of the tires. One of the tires was at 24 when it should have been at 35. He put air in the and I haven’t had any further problem. More

They performed as promised. The dealership did a great job on replacing the airbag, service and loaner went off without a hitch , the store was clean and equipped with snacks and The dealership did a great job on replacing the airbag, service and loaner went off without a hitch , the store was clean and equipped with snacks and wifi. More

Service was as promised Took my Q5 in to have sensors checked as the oil and coolant warnings kept coming on despite a recent oil change. During the check, Joel called to let Took my Q5 in to have sensors checked as the oil and coolant warnings kept coming on despite a recent oil change. During the check, Joel called to let me know my brakes would need replacing in the near future, and asked if I'd like to take care of it same day. While new brakes weren't on my list, I appreciate the heads-up and they took care of all repairs same day. More

Great Customer Serivice. Ryan is the man!! He has great communication and service. Car was taken care of like it should've been, thanks to Ryan. Will always deal with this dea Ryan is the man!! He has great communication and service. Car was taken care of like it should've been, thanks to Ryan. Will always deal with this dealership. More

Joel and the Team are awesome! Worked with me on getting me a loaner! Cleaned my car and went above and beyond, again! Love Joel and his Team! I drive over and hour more to see this Worked with me on getting me a loaner! Cleaned my car and went above and beyond, again! Love Joel and his Team! I drive over and hour more to see this Service Team! Thank you More

Service Appointment My service was handled well. I got checked in easily. Went through what was being done. Was given option to pay for tire rotation which wasn't incl My service was handled well. I got checked in easily. Went through what was being done. Was given option to pay for tire rotation which wasn't included. Was finished in about 2 hours. Easy checkout. Everything was fine. More

Top class Service As usual Excellent service and communication This is my third Audi from this dealership Consistently excellent , loaner car clean and got me out As usual Excellent service and communication This is my third Audi from this dealership Consistently excellent , loaner car clean and got me out the door with minimum fuss More