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Audi Rockville - Service Center

Rockville, MD

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135 Reviews

135 Reviews of Audi Rockville - Service Center

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January 30, 2019

A+ Service Professional team , nice people delivering quality service. Good experience with the service performed on my car .... easy scheduling , knowledgeable More

by Gingi1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Audi Rockville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 30, 2019

Emergency Repair Had gas tank cover stuck when I tried to fill up at the gas station an almost empty tank. Luckily was near the dealership, so stopped by and service d More

by AlexG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Aaron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Cooper
Feb 28, 2020 -

Audi Rockville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 21, 2019

Best service ever! Thank you for your great service. You guys are the greatest! I wouldn't take my car anywhere else. I always know the work will be top notch. More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Mugisha
Feb 28, 2020 -

Audi Rockville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 06, 2019

Thorough inspection I have been dealing with some issues with my vehicle that we have not been able to pinpoint the exact cause. The crew were very thorough with their i More

by Mathenam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hart
Feb 28, 2020 -

Audi Rockville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 31, 2018

Routine service I had a great experience. I will continue to bring my Audi back for service. I recommend the service department to all Audi owners. Thanks Joel! More

by Rcdorsey
Recommend Dealer
Yes
Employees Worked With
Joel Mugisha
December 29, 2018

Repairs complete, wait time unexceptable. Service Reps very professional, great wifi but response from service reps is extremely minimal, limited follow up, you have to be proactive and reques More

by danejenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Webster
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2018

Audi Service - Rockville, MD When looking to purchase my second Audi, I fortunately ended up at Rockville Audi. My experience at Rockville Audi has far exceeded my expectations! More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hart
December 08, 2018

RYAN was awesome! I think Ryan provided great service! He explained all events and made everything really easy. I appreciate the service he provided. Thanks and keep up More

by ramonpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hart
December 06, 2018

Servicing my s4 I really appreciate Ryan the service adviser, he is always on top of his game and always looking to save me a few $$. Thank you Ryan. More

by Jbgman32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hart
December 04, 2018

Service was excellent but price is high. Parts are more expensive at your shop than other Local Audi dealers. The customer service by Joel is excellent. He is very responsive, preofessional More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Mugisha
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