Audi Rochester Hills - Service Center

Bad exprerieces with CPO and services I bought an used CPO with 49kmiles on it and the sale lady told us everything is good and up to date. Next service will be at 59 for oil change. But o I bought an used CPO with 49kmiles on it and the sale lady told us everything is good and up to date. Next service will be at 59 for oil change. But only after 4 thousand miles service light came up. Brought it back to the dealer and those people at the service said that I have to pay for 440 dollars for services for oil change, air filter and etc.etc.etc....they just lie to you to get the car sold. One people check the records and said the oil change was performed @ 49kmile, the other indicated oil change at 43Kmile. they just kick us around and try to get as much out of you as they can. Not recommended. More

Awesome After previously working with another local Audi dealership in the area, I ended up at Audi of Rochester Hills. I have nothing but positive things to After previously working with another local Audi dealership in the area, I ended up at Audi of Rochester Hills. I have nothing but positive things to say about them. Offered to pick-up and drop off my SQ5 and provided wonderful service. Love these guys! More

Oil change After taking my car in for a simple oil change and paying a good amount of money to have this done my car is returned to me leaking oil. I'm not talk After taking my car in for a simple oil change and paying a good amount of money to have this done my car is returned to me leaking oil. I'm not talking about little leak. This was a significant leak. Don't trust these guys. If you do go here make sure you thoroughly check your vehicle before you leave the parking lot! I will not go back to this place ever after this experience. More

cutting corners poor service I just got back my car after a scheduled maintenance. It was there for two days and they couldn't even wash my car. Even the nissan dealer does that. I just got back my car after a scheduled maintenance. It was there for two days and they couldn't even wash my car. Even the nissan dealer does that. if they missed that I can't imagine what they forgot to do inside the vehicle. Maybe they never even changed the oil. More

I probably spelled the name horribly wrong, but the service manager, Engell Pelumbri, was an absolute condescending a-hole to deal with. I work for VCI - A VW company, so I am an employee with a corpo service manager, Engell Pelumbri, was an absolute condescending a-hole to deal with. I work for VCI - A VW company, so I am an employee with a corporate lease. I had to have service done on my A4 with 2,000 miles on it. Engell proceeds to tell me that the costs really should not be warranty, but my personal responsibility. I really do not understand how a window regulator can by my fault! He made additional comments about us "corporate kids" coming to his dealership. Who cares if I am under 30 and driving an Audi? More

Very friendly and courteous. I didn't purchase my vehicle at this dealer, but they treat as if I did (free loaners). at this dealer, but they treat as if I did (free loaners). More

kevin is really friendly and so is the service manager. they helped me out with all my little stupid problems. diag was wrong the first time, but they told me to bring it in again, and it was fixed at no c they helped me out with all my little stupid problems. diag was wrong the first time, but they told me to bring it in again, and it was fixed at no cost. More

The sales team was borderline rude when I first approached them so I bought my Audi elsewhere. The dealership is still the closest to my house so I have to get it serviced there. They kept my car approached them so I bought my Audi elsewhere. The dealership is still the closest to my house so I have to get it serviced there. They kept my car for over a month for service. They didn't give me a loaner or a rental, and then they told me if I had bought my car from them they may have helped me out. Since I didn't, my rental bill was $$$$$.<br>Design of the building is nice, but the dealership is horrible. More